Unique Senior Care management
Our senior management team has a wealth of experience in the care industry. We truly know what good care looks like and are committed to delivering it for our clients.
Philip Wright-Howarth – Director
Philip Maundrill and I set up Unique Senior Care more than seven years ago now, having worked together in the corporate world. Over the years the business has grown in ways we could never have predicted. We’re so proud of how we’ve developed and of the standard of care that we continue to provide.
For most of my life I’ve been responsible for my sister’s care. She has learning difficulties so it’s always been important to me to find carers who are compassionate and treat her with dignity. It’s so rewarding being able to provide the standard of care to our clients that I would expect to find for my own family. I love seeing and hearing about how we are enriching the lives of our clients and their families.
In my spare time, I enjoy travelling overseas.
Philip Maundrill – Director
I have personally experienced the difficulties people face when seeking quality care for a family member. My mother suffered from vascular dementia and always said that she wanted to stay at home. I therefore know first-hand how challenging finding care can be.
We know how important it is to provide support to ensure families are confident that their loved ones are safe and cared for. We are very proud of what we provide to our local communities.
I work closely with our team to ensure that we consistently deliver an excellent service to all our clients. We treat our staff as if they are a member of our extended family and rely on them to do the same for our clients.
Louise Pendleton – Director of People
My first taste of the care industry was in my first job. I worked as an office manager for a social care recruitment company. Through this role I got a great feel for recruitment and decided to pursue a career in the industry. I moved into a recruitment position and from there I was made responsible for managing a team. At this point I was one of two managers in a human resources department overseeing 500 employees.
Three years ago, I moved on to Unique Senior Care. Since I started, I have managed the business’ recruitment and employee engagement as we have grown the human resources and learning and development departments to effectively support our 200 employees.
Through my role, I lead our people management strategy to maximise employee satisfaction and performance. I also support and advise managers with people-related issues and promote best practice.
Watching people grow in confidence in their jobs is a particularly rewarding part of the job, especially when they don’t have previous industry experience. It’s so satisfying receiving positive feedback about the impact our Caregivers make to their clients’ lives.
When I’m not in work, I love going on long walks in the countryside, discovering new places, and generally being outdoors. I’m also a regular at the gym, love retail therapy, reading fantasy literature, and spending time with my goddaughter and nieces and nephews.
Jo Cleary – Learning and Development Manager
I joined Unique Senior Care more than six years ago. I’m a trained psychiatric nurse and have a degree in psychology. Over the years, I’ve worked in a number of different roles including for the mental health charity Mind as a support worker and befriender. I also worked as part of a crisis resolution and home treatment team in Stratford, helping to keep people at home with intensive home support, assessing urgent referrals to mental health services.
Having initially joined Unique Senior Care as a Caregiver, I moved into the office team to take on a training and development role. Following this, I was appointed learning and development manager. My role involves overseeing the department, ensuring that initial and refresher training is booked and delivered and that new starters have the best experience of their initial Caregiver programme. I also work to deliver partnership training with providers including as Stratford College. These programmes help our Caregivers study towards qualifications in care. In addition, we regularly deliver dementia training for staff and to the community as well as supporting staff with their ongoing development and learning.
Outside the office, I enjoy yoga, catching up with friends over coffee, walking, visiting the cinema and even an occasional trip to the casino!
Roneet Fletcher – Recruitment Manager
I work as part of the HR team based at our Hatton Rock office. I am responsible for recruitment to fill all our staffing requirements. This includes maximising different advertising channels, sourcing the best talent, interviewing candidates and ensuring we employ the right people.
Prior to joining Unique Senior Care, I had four years of experience in the recruitment industry. Starting as a trainee recruiter, I then progressed to assistant branch manager in a commercial organisation. After this, I moved on to work for a specialised executive search recruitment agency.
I’m still fairly new to the Unique Senior Care team, but it’s so rewarding learning new skills every day. There’s such a buzz when you know you’ve found someone who will be a great Caregiver. I love hearing all the stories of how they are making such a difference to our clients’ lives.
In my spare time, I enjoy spending time with my family and friends, cuddles with my pet cat, Skye. When I’m feeling healthy I enjoy the gym and I love a glass of fizz or two at the weekends.