Our Caregivers are hand-picked for their skills, compassion and empathy. We understand that caring for vulnerable members of the community is a special honour. For this reason, one of the most important aspects of our service is the selection of our dedicated Caregivers.
Carefully Selected and Highly Trained
The compassion, experience and dedication of our Caregivers is what makes us unique. It therefore takes unique qualities to become one of our Caregivers. We carefully search for and select only those people who show care, empathy, love and understanding of older people to join our team.
Our bespoke training programme gives them the skills they need to provide a professional and quality care service. Additionally, we screen all applicants to ensure their suitability for the role. They also undergo in-depth pre-employment checks, including four references that are thoroughly checked and complete background screening. Additionally, they must attend our extensive induction training course before we place a client in their care.
The same Caregiver visits each client wherever possible, and our visits will never last less than an hour. As a result, our Caregivers develop meaningful relationships with their clients. It is also important to us that our Caregivers have enough time to travel so that they arrive on time and are never in a rush to leave.
We understand what quality care should look like, and would never deliver a level of care we wouldn’t be comfortable seeing our own families receive. In our experience, around three out of four of our Caregivers have prior experience in caring for an older family member, a further half have cared for older friends, while around a third have cared for both older relatives and friends.