Care Quality Commission ratings
Unique Senior Care’s blend of home care is based on providing a service of the highest possible. We are committed to meeting the needs of both our clients and their families. We are therefore delighted that the independent regulator of health and social care in England, the Care Quality Commission (CQC), has rated our service in Coventry South as Outstanding.
As the regulator, the CQC makes sure that health and social care services provide people with safe, effective, well-led and responsive care. The CQC monitors, inspects and regulates services to make sure they meet fundamental standards of quality and safety. It publishes its findings to help people choose the appropriate care provider. In awarding us an Outstanding rating, the CQC made us the first home care provider in Coventry and South Warwickshire to achieve its highest possible rating.
As part of an inspection, CQC speaks to people from across the business. This includes everyone from the company’s directors and office staff to carers, clients and clients’ families.