Q) How much does care cost?
We provide a broad spectrum of services, ranging from an hour of companionship care each week through to 24-hour a day, seven day a week care. Because our care is tailored to suit the needs of each individual client, the cost of at-home care varies greatly. If you would like to discuss developing a care plan for yourself or a loved one then you can speak to our experienced team either by filling in your details on the contact us page to request a call back, or by contacting your local office on 01789 204040, 01926 629030 or 02476 616262.
Q) Will the same Caregiver visit each day?
Wherever possible, we try to ensure that the same Caregiver visits every time. On the occasions that this isn’t possible, we would never send a stranger. During the process of developing your care plan, we gather lots of information about your likes and dislikes, hobbies and interests, to ensure that our Caregivers are matched to their clients.
Q) Can you provide temporary respite care for my loved one while I am on holiday?
Yes. Whether it is just a few hours off to go shopping or 24-hour care while you take a well-earned break, we understand the importance of having access to high-quality respite care that leaves you secure in the knowledge your loved one is in safe and professional hands.
Q) My care needs are complicated – can you still help?
Yes, our support is tailored to meet the needs of each individual. We develop a bespoke care plan for each of our clients to ensure that their needs are being met in a way that suits them.
Q) Can I trust Caregivers coming into my home?
Everyone who applies to become a caregiver with us is screened for their suitability for the role. They undergo in-depth pre-employment checks, including provision of four references (which are vigilantly checked) and complete background screening. Additionally, they must attend our extensive induction training course before a client is placed in their care.