Gloucester | Unique Senior Care

Hourly and 24-Hour Live-In Home Care in Gloucester

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Gloucestershire

Unique Senior Care in Gloucester

Nestled between the stunning Cotswolds and verdant Forest of Dean, the stunning cathedral city of Gloucester enjoys an abundance of museums, festivals, landmarks and sports events. There is an incredible range that anyone, young or old can enjoy with something for everyone.

The Gloucester team at Unique Senior care provide a range of tailormade, domiciliary hourly and live-in homecare services that are all designed to meet your individual needs.

You or your loved one will receive bespoke care that is always delivered with kindness, compassion and respect that will enable you to continue living in your own home, where you are most comfortable.

Regardless of how simple or specialist your needs are, we can provide hourly calls for companionship, respite care, personal care and dementia care through to live-in or palliative/end of life care. Our aim is to always provide safe care with patience and dignity.

Our directly employed carers are all tested weekly for COVID-19 using the gold standard PCR test and are fully DBS checked before they start their employment with us. They receive high quality on-going training and are experienced, compassionate and have all the hands-on experience to provide the highest quality domiciliary care.

Directors Philip Wright-Howarth and Philip Maundrill opened Unique Senior Care ten years ago having experienced what it was like to be responsible for the care of their loved ones who were living with Dementia and a Learning Disability. This poor experience led them to want to create a high quality homecare service where the client and their families were put at the heart of everything and the companies motto was set as ‘People above all else’

We understand that in many instances our clients want us to help them do some of the normal things that make their lives easier, and our services are designed with this in mind. Whether it be cooking a nutritious meal, support with getting up in the morning or making the house tidier, we can also support you to attend a social event, or socialise with friends at a dementia café.

Cheltenham office
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Without the carer’s I would not be able to live in my own house. Their friendliness is really great, lovely carers. I look forward to each of them coming to see me.

Eric, Cheltenham

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Very efficient, did what you promised, Mum was very content, carer was very conscientious and very caring, excellent service.

Carol, Cheltenham

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Very professional service which fully meet my needs. Carers are extremely friendly and always pleasant to spend time with.

Olivia, Cheltenham

Call us now on 01242 279 659 to hear more about how we can help you.

So, why are we different?

You can be assured that we will turn up on time – every time.

Our staff do not wear uniforms, they wear their own clothes so that when they are out with clients they look like a family member or friend.

As far as possible, we will send the same person each time and never send a stranger.

We only employ people who pass our ‘Mum Test’ which means we would allow them to look after our own Mum.

In our view, quality care cannot be delivered in 15 or 30 minute slots – so our minimum call durations is 1 hour.

Most of our clients come to us as a result of our reputation and so we will never change our high standards.

Services

Services we offer in the Gloucester area:

Hourly care

Your domiciliary care calls are tailored to your needs and can be anything from an hour a day to several visits per day (or week) and we often provide longer calls to provide our clients with extra company. Leaving your loved one alone at night can be concerning, so we can also help with waking or sleeping night support too.

So, we can be available day and or night and our services are bespoke to your individual needs, which means we provide support when you need it and at times that are convenient to you and your routine. Our hourly carers can help with companionship, respite care through to live-in care and palliative or end of life care.

Our bespoke approach means our care plans will be tailormade to reflect your needs and only prepared when Faye our Registered Manager has met with you and your family. Faye likes to fully understand your individual circumstances so she can ensure we achieve the outcomes you are looking for from our service

Live-in and 24 hour Care

When your loved ones needs increase to a point where domiciliary care may no longer be a suitable option, moving to a residential care home or nursing home we like to think we offer an alternative solution.

Our live-in or 24 hour care service may be a more cost-effective replacement. We are able to provide all the care and support your loved one requires - whilst allowing them to continue to remain in their own home surrounded by the things they love.

Our live-in carers are experienced in really getting to know their clients’ preferences and routines, and will be able to re-assure them that all the care they require is on hand when it is required.

You can rest assured that we will take care of everything. We employ all of our carers directly, and our service is regulated by the Care Quality Commission (CQC), unlike some other agencies who supply self-employed and unregulated carers.

Call our expert team today on 01242 279 659 to hear more about our Live-in Care service and how we can help you and your family?

Hourly Homecare Visits in and around Gloucester

Home Help

We understand that your loved one may not be ready for domiciliary care yet.

However, they may benefit from a little support around the home, and in this instance, we are able to help with our home help service where some hoovering, dusting or a general spring-clean would help now and again.

Our friendly team can provide the help that is required to ensure your home is kept in tip-top condition.

We also have staff who love to cook, so if a tasty nutritious meal is on your list of requirements, then just let us know.

Companionship

Our companionship service can make a huge difference to the everyday lives of our clients.

It is well-known how self-isolation and loneliness can have such a negative impact on the health of the elderly and that is why our companionship is a core part of service.

We can be on hand to provide much needed social engagement and to facilitate the opportunity to pursue a hobby or life-long interest, attend an appointment or family event, or to simply go out and have a cup of tea at your favourite place.

Our team love companionship calls and find them so rewarding when they are able to allow their clients the opportunity to re-connect with the things they enjoy – or just experience quality social interaction.

Personal Care

For some, nothing can be more private and sensitive than personal care, and everyone at Unique Senior Care fully understand this.

You can be assured that our experienced staff will use their training to ensure they are sensitive and provide your care safely and with empathy. Daily tasks such as getting up and dressed in the morning, toileting, washing, shaving and medication management can all be helped with your care support plan will be designed to reflect your individual needs and preferences.

Dementia Care

The onset of dementia can be devastating and worrying for you, and life changing for your loved one.

Our team of specialist trained hourly and live-in carers are to help you and your family member. They are supported by a full-time Memory Support Worker, Dementia Champion and a Learning and Development team with an extensive understanding of dementia.

Coordinated care with any wider health team including GP’s, District and Admiral Nurses, pharmacists and other professionals is vital to ensure any condition changes are reviewed and incorporated within the care plan.

Respite Care

‘Informal’ carers play a hugely important role in providing care to someone with a disability or health condition and we fully understand the responsibilities and pressures that this can bring.

Our respite homecare service can provide a much-needed break from the demands of looking after a loved-one, friend or neighbour.

We can help by providing an hour of help a day – or longer if required. We can also support with overnight care with a waking or sleeping call to allow you to benefit from some much-needed rest. If a longer extended break is required, we can provide a full-time or live-in carer.

Palliative/end of life care

When a loved one is approaching their end of life, this can be a hugely upsetting and distressing time for their family, so we are able to help with the specialist care and support when you need it most.

At this difficult time, you need experienced, well trained, compassionate and kind carers who will provide as much specialist care and support as is required.

Our team will work alongside the wider health team involved in your loved ones palliative care to ensure they are comfortable and that you and your family are able to spend as much time with them as possible.

Specialist Care

People with complex, specialist needs require care from people who fully understand their condition and we are experienced in looking after clients living with Parkinson’s, a learning disability, MS, a stroke and mental health issues.

Whilst their needs may be complex or require specialist care, our experienced carers will still ensure that they are supported with patience, understanding and dignity to enable them to live their lives how they choose.

Meet Faye, our Registered Care Manager for Gloucester

We are proud to have Faye as our Registered Manager responsible for our service in Gloucester.

With over 20 years care experience, Faye started her career in care at the age of 16 whilst still studying at school.

She worked in a local care home and immediately felt that supporting people with their care needs was the perfect fit for her and she went on to study at college and gained her Health and Social Care qualifications.

Faye is widely experienced having held a number of senior positions within residential care homes and homecare organisations. She has experience of working in a stroke rehabilitation unit, and on specialist Parkinsons and elderly care hospital wards; and with supporting people with learning disabilities.

Passionate about everything to do with care, Faye’s favourite part of her role is working alongside her team, and getting to know about her clients interests. This ensures they are aware of how they can best support each client’s individual needs and help them to remain in their own homes to live their best life the way they choose while feeling safe and secure.

Outside of work, Faye enjoys spending time with her husband, family and friends, as well as making trips abroad to see places which are off the beaten track.

Faye Galling

Faye
Regional Care Manager

Read our reviews

Where to find us:

92 Edinburgh Place
Cheltenham
GL51 7SE

Opening hours

Monday – Friday 08:30am-8:00pm

To talk to a member of our team about how we can help you. Someone is available to discuss all Care enquiries 24 hours a day, seven days a week.

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