Best Live-in Care in Kent Compared

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Choosing a live-in care provider is one of the biggest decisions many families will ever make. If you're looking at the options available in Kent, you may be asking yourself, Which providers have the strongest reputation? Who can I trust to care for someone I love?

Demand for live-in care continues to grow across the UK as more families look for an alternative to residential care. At the same time, an ageing population and increasing pressure on care home places mean more people are choosing personalised support that allows them to remain in familiar surroundings. National figures show that almost 500,000 people in England now receive regulated domiciliary care. If you'd like to explore the wider picture, you can read our UK Elderly Care Statistics 2025–26.

To help make your search easier, we've compared some of the leading live-in care providers serving Kent, including organisations with local Kent offices and national providers covering the county through regional teams. Rather than telling you which provider to choose, our aim is to present the facts so you can make an informed decision that's right for your family.

The information in this guide has been gathered from publicly available sources, including CQC inspection reports, homecare.co.uk, Trustpilot, Glassdoor, Indeed, Companies House and providers' own websites. For each provider, we've looked at how their service is managed, the care they offer, customer feedback, pricing where available and other key details that families often want to compare.

How We've Compared the Best Live-in Care Providers in Kent

We've included providers that families are likely to come across when researching live-in care in Kent. Some have a locally registered service within the county, while others provide care in Kent through a centrally managed national operation.

Each provider has been assessed using the following criteria:

  • Regulation and oversight, including CQC rating and inspection history
  • Services offered, such as dementia care, companionship and complex care
  • Reviews and recognition, including homecare.co.uk, Trustpilot and Glassdoor
  • Coverage across Kent and surrounding areas
  • Published pricing, where available
  • Care model, including fully managed, franchise and introductory services

Information, review scores and review totals are correct as of August 2026.

Best Fully Managed Live-in Care Providers in Kent

These providers offer managed care services and take responsibility for assessing needs, planning care and overseeing the support being delivered. Depending on the provider, Caregivers may be directly employed or otherwise engaged and managed as part of the regulated service.

Trinity Homecare

Trinity Homecare logo

Trinity Homecare is a group-owned, fully managed provider offering live-in and visiting care across Kent. Its Kent service is based in Edenbridge and holds an Outstanding CQC rating.

  • Ownership & Model: Trinity Homecare is part of Trinity Homecare Group, which also owns care brands including Country Cousins. Its Kent service is operated by Genuine Care Homecare Services Limited. It provides fully managed care rather than operating as a franchise or standard introductory agency.
  • Branches & Team: Trinity Homecare has a CQC-registered office at 139/139A High Street in Edenbridge. The Kent service is led by Registered Manager Ellie Cowie and provides both visiting and live-in care. Clients are supported by local management, care coordination and on-call teams.
  • Coverage: Kent coverage includes Edenbridge, Sevenoaks, Tonbridge, Tunbridge Wells and surrounding areas. Trinity also markets its live-in care service more widely across Kent through its national group structure.
  • Regulation & Oversight: Trinity provides a fully managed, CQC-regulated service. It completes an assessment, develops a personalised care plan, matches the client with a suitable Caregiver and provides ongoing care management. The provider also arranges cover where a Caregiver is unavailable and reviews the service as needs change.
  • CQC Rating: Rated Outstanding overall at its Edenbridge service. It is rated Outstanding for Caring, Responsive and Well-led, and Good for Safe and Effective. The inspection report was published on 18 July 2019. CQC reviewed the information available about the service on 6 July 2023 and found no evidence that the rating needed to be reassessed at that stage.
  • Services: Live-in care, visiting care, 24-hour care, waking and sleeping nights, dementia care, companionship, respite care, complex care and support for people with physical disabilities, sensory impairments and mental health conditions.
  • Reviews & Awards: Trinity Homecare Kent holds a homecare.co.uk score of 9.3/10 from 15 reviews. The score is based on ten reviews submitted within the most recent two-year scoring period. Trinity Homecare Group has also received a homecare.co.uk Top 20 Home Care Groups award, while Trinity received the Best for Live-in Care Expertise award at the Home Care Awards 2026.
  • Employee Feedback: Trinity Homecare holds a Glassdoor score of 4.6/5 from 45 reviews. Positive themes include company culture, supportive colleagues, flexibility and the satisfaction of helping clients. More mixed comments refer to the availability of placements and the predictability of earnings for live-in Caregivers.
  • Pricing: Trinity does not publish a standard Kent live-in care starting price. The weekly cost depends on the person's needs, location, night-time requirements and whether specialist support is required. A personalised quotation is provided following an assessment.

The Good Care Group

The Good Care Group logo

The Good Care Group is a fully managed national provider rated Outstanding across all five CQC inspection areas. It does not have a separate CQC-registered Kent office, but provides care in the county through regional Care Managers and its centrally registered service.

  • Ownership & Model: The Good Care Group is a group-owned, centrally registered managed provider rather than a franchise or introductory agency. Its regulated service is operated by The Good Care Group London Limited, with GCG Intermediate Ltd forming part of its corporate ownership structure.
  • Branches & Team: The Good Care Group's registered CQC location is in London. Care in Kent is supported through regional teams, with clients allocated a Regional Care Manager and Care Manager who oversee the placement and support the client, family and Caregivers.
  • Coverage: National live-in care coverage, including towns, villages and coastal communities throughout Kent.
  • Regulation & Oversight: The Good Care Group provides a fully managed and CQC-regulated service. It directly employs and manages its Caregivers and provides assessments, care plans, matching, ongoing reviews, clinical support and a 24-hour support line. The company says its Care Managers support relatively small groups of clients to allow closer oversight.
  • CQC Rating: Rated Outstanding overall, with Outstanding ratings across Safe, Effective, Caring, Responsive and Well-led. Its latest full inspection report was published in April 2019. The rating relates to its centrally registered service rather than a separate Kent branch.
  • Services: Live-in care, dementia care, Parkinson's care, complex care, palliative care, respite care, rehabilitation support and companionship.
  • Reviews & Awards: The Good Care Group holds a homecare.co.uk score of 9.6/10 from 20 reviews. The score is based on nine reviews submitted within the latest two-year scoring period. It was named Home Care Provider of the Year at the HealthInvestor Awards 2026, following previous wins in 2018, 2020, 2021 and 2025.
  • Employee Feedback: Glassdoor score of 4.6/5 from 372 reviews. Positive themes include supportive Care Managers, training, communication, company culture and rewarding relationships with clients. More mixed feedback refers to the intensity of some live-in placements and the importance of suitable breaks and well-matched assignments.
  • Pricing: homecare.co.uk lists live-in care from £1,795 per week. The final weekly charge is based on the person's assessed needs and is intended to cover the arrangement, delivery and ongoing management of care. More complex or intensive support may cost more.

Home Instead

Home Instead logo

Home Instead provides live-in care through a network of independently owned franchises. There are nine Home Instead services listed on homecare.co.uk in Kent, so ownership, CQC ratings, management, pricing and review scores vary depending on the office responsible for the care.

  • Ownership & Model: Home Instead operates through independently owned and managed franchise businesses. Each Kent office is generally operated by a separate legal company, with its own local owner, Registered Manager and CQC registration. Care Professionals are recruited and managed by the relevant franchise rather than one central Kent service.
  • Branches & Team: homecare.co.uk lists nine Home Instead locations in Kent. These include services covering Canterbury, Dartford, Folkestone, Hythe and Ashford, Maidstone, Medway, Sevenoaks and surrounding areas, Sittingbourne and Sheppey, and other parts of the county. Families should establish which specific franchise would manage their care before comparing ratings or reviews.
  • Coverage: Coverage extends across much of Kent, including Canterbury, Maidstone, Dartford, Medway, Sevenoaks, Folkestone, Hythe, Ashford, Sittingbourne, Thanet and surrounding towns and villages.
  • Regulation & Oversight: Live-in care is managed by the responsible local Home Instead office. The local team assesses needs, develops the care plan, recruits and matches Care Professionals, monitors the service and arranges replacement support. Management arrangements may differ between franchises, so families should ask whether all live-in care oversight is provided by the local office.
  • CQC Rating: CQC ratings vary by franchise. Home Instead Canterbury, operated by Open Arms Care Limited, is rated Good. Home Instead Sevenoaks, operated by Shoreham Home Care Services Limited, is also rated Good. Families should check the current CQC page for the exact office that would be responsible for their care because there is no single Kent-wide Home Instead rating.
  • Services: Live-in care, visiting care, personal care, companionship, dementia care, respite care, palliative care, hospital discharge support, home help and overnight care. Availability may vary between local franchises.
  • Reviews & Awards: The nine Home Instead locations listed in Kent have a combined homecare.co.uk Group Review Score of 9.5/10 from 376 reviews. Individual office results vary. Home Instead Folkestone, Hythe and Ashford holds a score of 9.6/10 from 53 reviews, while Home Instead Canterbury holds a score of 8.0/10 from 11 reviews. Home Instead has received national and local recognition, including Financial Times UK Best Employers recognition and previous Princess Royal Training Award recognition.
  • Employee Feedback: Home Instead holds a Glassdoor score of 3.7/5 from 2,463 rated reviews. This is a company-wide profile covering independently owned services and is not specific to Kent. Positive themes include flexible work, relationships with clients, training and supportive individual offices. More mixed themes include pay, mileage, inconsistent hours, scheduling and differences between local management teams.
  • Pricing: Prices are set by individual franchises. Home Instead Canterbury lists live-in care from £1,850 per week. Home Instead Folkestone, Hythe and Ashford does not publish a live-in weekly rate on homecare.co.uk and provides prices on request. Families should confirm whether night support, Care Professional travel, food, weekends and bank holidays are included.

Unique Senior Care

Unique Senior Care logo

Unique Senior Care is a family-owned, independent managed provider offering live-in care across England, including Kent. Its live-in service is run through its Outstanding-rated Solihull operation, with a regional Care Manager responsible for supporting clients and families in Kent.

  • Ownership & Model: Family-owned and independently operated by Co-Founders Philip Wright-Howarth and Philip Maundrill. The Solihull service is operated by Understanding Care (Warwickshire) Limited, which sits beneath Understanding Care (Holdings) Limited. Unique operates as a fully managed live-in care provider rather than a franchise or introductory agency.
  • Branches & Team: Unique Senior Care's live-in service is run through its Outstanding-rated Solihull operation, with a regional Care Manager responsible for Kent providing assessments, local visits, care reviews and ongoing communication with families.
  • Coverage: Nationwide live-in care coverage, including Canterbury, Maidstone, Sevenoaks, Tonbridge, Tunbridge Wells, Ashford, Folkestone, Dover, Medway, Thanet and surrounding areas.
  • Regulation & Oversight: Unique Senior Care provides a fully managed live-in care service. Each client has a dedicated Care Manager responsible for assessing needs, developing the care plan, matching Caregivers, reviewing the placement and maintaining family communication. Care Managers support no more than 18 live-in clients each, and 24-hour support is available. The start of care includes a first-day introduction, a seven-day visit and four management visits during the first month, followed by ongoing reviews.
  • CQC Rating: Outstanding. The latest full inspection report was published on 2021, with Good ratings for Safe, Effective and Caring, and Outstanding ratings for Responsive and Well-led. This rating relates to the Solihull service responsible for the national live-in care operation rather than a Kent branch.
  • Services: Live-in care, dementia care, respite care, palliative care, rehabilitation and recovery support, overnight care, sleeping and waking nights, support for physical disabilities and sensory impairment care.
  • Reviews & Awards: The Solihull service holds a homecare.co.uk score of 9.8/10 from 255+ reviews. Unique Senior Care was named one of homecare.co.uk's Top 20 Home Care Groups from 2021 to 2026 and received two Top 20 Awards in 2026. The company has also received the Princess Royal Training Award three times, including recognition for its live-in Caregiver induction programme.
  • Employee Feedback: Glassdoor 4.7/5 from 65+ reviews. Common positive themes include supportive management, training, communication and opportunities for progression.
  • Pricing: Live-in care starts from £1855 per week for an individual and £2310 per week for a couple. There are no set-up fees, assessments are free and a £40 weekly food allowance may apply where the Caregiver is not included in the household shop.

Consultus Care & Nursing

Consultus care and nursing logo

Consultus Care & Nursing is a privately owned live-in care and nursing provider based in Tonbridge. Founded in 1962, it offers both introductory and managed care arrangements and is one of the most established Kent-based providers in this comparison.

  • Ownership & Model: Consultus is privately owned and operated by Consultus Care and Nursing Ltd. It is not a franchise. The company offers two different models: an introductory service involving self-employed carers and a fully managed service operating within its CQC-regulated structure.
  • Branches & Team: Consultus is headquartered in Tonbridge, Kent. Its central team manages assessments, matching, care coordination, training and nursing support. The current regulated service is led by Registered Manager Laura Cooper, with Peter Seldon listed by CQC as the Nominated Individual.
  • Coverage: Consultus provides live-in care and nursing throughout the UK, with its principal management and training operation based in Tonbridge.
  • Regulation & Oversight: The level of oversight depends on the service selected. Under the introductory model, Consultus introduces a self-employed carer and the client or family takes greater responsibility for day-to-day direction and supervision. Under the managed service, Consultus assesses needs, plans and coordinates care, manages the care team and provides ongoing regulated oversight.
  • CQC Rating: Rated Good overall. Consultus is registered to provide personal care, nursing care and treatment of disease, disorder or injury. Its latest routine inspection took place on 21 January 2019 and the report was published on 20 February 2019. CQC reviewed the available data in July 2023 and did not identify a need to reassess the rating at that point.
  • Services: Live-in care, 24-hour care, live-in nursing, waking and sleeping nights, respite care, dementia care, Parkinson's care, stroke support, cancer care, palliative care, hospital discharge support, PEG feeding, stoma care, wound care and catheter care.
  • Reviews & Awards: Consultus holds a homecare.co.uk score of 9.4/10 from 78 reviews. The score is based on seven reviews submitted within the most recent two-year scoring period. Review themes include experienced carers, successful matching, responsive office support, continuity and the ability to arrange care quickly. No prominent national 2026 company award was verified during the research.
  • Employee Feedback: Consultus holds a Glassdoor score of 4.5/5 from 33 rated reviews. It also holds an Indeed score of 4.4/5 from 36 reviews. Positive themes include training, flexibility, supportive managers and relationships with clients. More mixed comments refer to the length of placements, time away from home and the variable availability of assignments.
  • Pricing: homecare.co.uk lists weekly live-in care fees of £840 to £1,575. Under the introductory service, a weekly agency fee is payable and a £250 registration fee including VAT applies. The managed service may include a home assessment fee. Additional costs may apply for travel, nursing support, night-time needs, bank holidays and household expenses.

CQC Ratings of the Top Live-in Care Companies in Kent

Provider CQC Rating Latest Inspection / Assessment
Trinity Homecare Outstanding Edenbridge report published 18 July 2019
The Good Care Group Outstanding across all five areas April 2019; registered service based outside Kent
Home Instead Varies by Kent franchise Separate CQC registration for each local service
Unique Senior Care Outstanding 2021; registered service based in Solihull
Consultus Care & Nursing Good Report published 20 February 2019

Home Instead's Kent offices are independently owned and registered, so there is no single CQC rating covering all nine services. An introductory service may also sit outside CQC regulation where the agency only introduces a self-employed carer and does not direct or manage the personal care.

Review Scores on homecare.co.uk

Provider homecare.co.uk Score Reviews
Trinity Homecare Kent 9.3 15
The Good Care Group 9.6 20
Home Instead Kent 9.5 group score 376 across nine locations
Unique Senior Care 9.8 255+
Consultus Care & Nursing 9.4 78

Home Instead's figure is the Kent group score shown by homecare.co.uk. Individual franchise scores vary. The other figures relate to the specific provider profile identified in each section.

Introductory Agencies Providing Live-in Care in Kent

These agencies connect families with self-employed carers. They are not regulated by the Care Quality Commission in the same way as fully managed providers when they only make an introduction and are not responsible for directing or supervising the personal care.

Introductory agencies may carry out background checks, arrange payments and help to find replacement carers. However, the client or family usually takes greater responsibility for care planning, day-to-day supervision and deciding whether the carer's skills remain suitable.

While this model can offer greater choice or a lower headline price, families should understand exactly who is responsible for monitoring care, dealing with concerns and responding when needs change.

Elder

Elder logo

Elder is a nationwide introductory live-in care platform that uses a central digital service to connect families with vetted, self-employed carers. It also provides administrative support with matching, payments, check-ins and replacement arrangements.

  • Ownership & Model: Elder is operated by Elder Technologies Limited. It is a digital-first introductory agency rather than a fully managed care provider. The carers introduced through its standard service are self-employed and contract directly with the client.
  • Coverage: Nationwide coverage, including Kent and the wider South East.
  • Services: Live-in care, short-term care, respite care, visiting care, hourly care and support for people living with dementia, reduced mobility and other long-term conditions.
  • Oversight & Support: Elder helps families select carers, manages payments, provides check-ins and can introduce replacement carers. Its vetting includes an enhanced DBS check, proof of address, right-to-work documentation, professional references and assessments of skills and character. Elder states that around 2% of carer applicants are accepted. Under the introductory model, Elder does not develop or manage the care plan, mandate individual training, supervise daily performance or take direct responsibility for how care is delivered.
  • Reviews & Awards: Elder holds a Trustpilot score of 4.7/5 from 873 reviews. Trustpilot's summary highlights compassionate and professional carers, helpful staff, straightforward arrangements and responsive communication. More critical reviews raise concerns about individual carer conduct, suitability of matches and support when placements do not work as expected. Elder received the Innovation in Home Care Tech award at the Leaders in Care Awards 2025 and says it was named the UK's leading AgeTech company by Beauhurst in 2025.
  • Employee Feedback: Elder holds a Glassdoor score of 3.5/5 from 100 rated reviews. Glassdoor also states that 114 reviews have been submitted to the profile in total. Positive themes include flexibility, meaningful work and the ability to choose placements. More mixed comments refer to carer pay, the availability of suitable placements, commercial pressure and support when difficulties arise.
  • Pricing: Live-in care starts from £1,210 per week. Elder states that its standard price includes up to two night-time wake-ups and does not include standard weekend or bank holiday surcharges, joining fees or deposits. Families should confirm whether the person's level of need falls within the starting rate.

Curam

Curam logo

Curam is a digital care platform that connects families directly with self-employed carers. It also provides a separate managed care option for families who require care planning, coordination and regulated oversight.

  • Ownership & Model: Curam is the trading name of Ecare Group Ltd and associated group companies. It operates a hybrid model, offering a self-managed marketplace alongside a separate CQC-regulated managed care service.
  • Coverage: UK-wide coverage, including Kent.
  • Services: Live-in care, hourly care, overnight care, managed home care, dementia support, respite care, post-operative support and help with complex needs.
  • Oversight & Support: Under the self-managed model, the family chooses and contracts with a self-employed carer. Curam says carers must have at least four years of professional UK care experience, an enhanced DBS check, verified right to work and two current relevant references. Its process also includes biometric identity checks, interviews and video onboarding. Under its managed service, Curam provides assessments, care plans, risk assessments, care coordination, dedicated support and monitoring within a CQC-regulated service.
  • Reviews & Awards: Curam holds a Trustpilot score of 4.4/5 from 615 reviews. Positive themes include kind carers, an easy-to-use platform, flexibility, responsive customer support and the ability to find care quickly. More critical reviews refer to the payment system, individual carer conduct, cancellations and the level of protection available to families and carers under the self-managed model. No prominent current external corporate award was verified, although Curam runs its own Care Professional recognition programme.
  • Employee Feedback: Curamcare holds an Indeed score of 4.5/5 from eight reviews. Positive themes include flexibility, control over rates, timely payment and helpful office staff. Critical comments mention the availability of work, platform fees and difficulties securing responses from clients. A separate Indeed profile exists with two reviews, so the eight-review Curamcare profile has been used because it contains the larger, established review sample.
  • Pricing: Live-in care generally ranges from £950 to £1,400 per week. Under the marketplace model, individual carers set or agree their own rates, meaning the cost depends on the chosen carer, the client's needs, location and working arrangement. The managed care service may have a different fee structure.

Country Cousins

Country Cousins logo

Founded in 1959, Country Cousins is one of the UK's longest-established introductory live-in care agencies. It is now part of Trinity Homecare Group and introduces families in Kent to self-employed live-in carers.

  • Ownership & Model: Country Cousins is operated through Country Cousins Homecare Agencies Ltd and forms part of Trinity Homecare Group. It is an introductory agency, meaning carers are self-employed rather than directly employed and managed by Country Cousins. Families can access fully managed care separately through sister company Trinity Homecare.
  • Coverage: Nationwide live-in care coverage, including Kent and the wider South East.
  • Services: Live-in care, respite care, advanced live-in care, night support, companionship, dementia support, disability care, personal care and help with household tasks.
  • Oversight & Support: Country Cousins interviews applicants and checks identity, right to work, professional references, DBS or PVG status, care experience and relevant training certificates. Applicants are expected to have previous professional care experience and provide two professional references. Because carers are self-employed, the family retains greater responsibility for directing and supervising the day-to-day care.
  • Reviews & Awards: Country Cousins holds a Trustpilot score of 4.6/5 from 129 reviews. Positive themes include experienced carers, responsive matching, helpful office staff and carers who form strong relationships with clients. More critical themes include carer availability, communication, agency charges and differences between individual placements. No clear standalone national corporate award for the Country Cousins brand in 2025 or 2026 was verified.
  • Employee Feedback: Country Cousins holds a Glassdoor score of 3.2/5 from four rated reviews. Glassdoor states that seven reviews have been submitted to the profile in total. Positive themes include flexibility and the ability to choose when and where to work. Critical comments refer to office communication, management, support during placements and changes in how the business has been run. The profile has a very small review sample and the visible ratings include older reviews, so it should be interpreted cautiously.
  • Pricing: Live-in care starts from around £1,000 per week or £4,000 per month. The overall amount may also include an agency fee, carer travel, food, household costs, bank holiday uplifts and additional night-time support. Families should request a written breakdown showing both the carer's rate and all agency charges.

Trustpilot Reviews for Introductory Agencies in Kent

Provider Trustpilot Score Reviews
Elder 4.7 873
Curam 4.4 615
Country Cousins 4.6 129

Trustpilot scores and review totals were checked on 3 August 2026. They will change as new reviews are submitted.

Summary: Kent Live-in Care Providers Compared

Provider CQC Rating Customer Reviews Pricing Model
Trinity Homecare Outstanding at Edenbridge homecare.co.uk: 9.3 from 15 reviews Quote following assessment Fully managed
The Good Care Group Outstanding across all five areas homecare.co.uk: 9.6 from 20 reviews From £1,795/week Fully managed
Home Instead Varies by Kent franchise homecare.co.uk Kent group: 9.5 from 376 reviews Canterbury from £1,850/week Locally managed franchise
Unique Senior Care Outstanding homecare.co.uk: 9.8 from 255+ reviews From £1855 Fully managed
Consultus Care & Nursing Good homecare.co.uk: 9.4 from 78 reviews £840–£1,575/week plus applicable fees Introductory / managed
Elder N/A under standard model Trustpilot: 4.7 from 873 reviews From £1,210/week Introductory
Curam Varies by service model Trustpilot: 4.4 from 615 reviews £950–£1,400/week Introductory / managed hybrid
Country Cousins N/A under introductory model Trustpilot: 4.6 from 129 reviews From around £1,000/week Introductory

What to Consider When Choosing a Live-in Care Provider in Kent

Price and review scores are a useful starting point, but they don't tell the whole story. The best live-in care provider for one family may not be the best fit for another, so it's worth looking beyond the headline figures before making a decision.

As you compare providers, think about how the service will work day to day. Will you have one dedicated Care Manager who knows your family, or will you speak to different people each time you call? How often will someone visit and review the care? If the regular Caregiver becomes unwell or needs time off, who is responsible for arranging cover?

It's also important to identify which branch or registered service will actually manage the care. This is particularly relevant for franchise organisations such as Home Instead, where CQC ratings, prices and review scores differ between individual offices. A national provider may not have a registered Kent office but may still provide local oversight through a Regional Care Manager.

Families should also understand the difference between fully managed and introductory care. Fully managed providers assess needs, plan and review care, supervise Caregivers and arrange cover. Introductory agencies connect families with self-employed carers, leaving more of the ongoing management and decision-making to the family.

Some companies, including Consultus and Curam, offer more than one model. In these cases, ask whether the quotation relates to introductory or managed care, as the provider's responsibilities, CQC regulation and overall cost may differ.

When speaking to a provider, consider asking:

  • Which legal company and CQC-registered service will be responsible for the care?
  • Who will oversee the care, and how often will they visit or stay in touch?
  • Does the provider employ and manage the Caregiver, or will the Caregiver be self-employed?
  • Who creates, updates and takes responsibility for the care plan?
  • How are Caregivers recruited, checked, trained and matched to clients?
  • What happens if the regular Caregiver is unavailable or the match does not work?
  • Who responds to medication concerns, incidents, safeguarding issues or changes in health?
  • How much night-time support is included within the normal weekly fee?
  • Are travel, food, bank holidays, assessments and registration fees charged separately?
  • Can the provider show independent reviews for the exact branch or service that will manage the care?

Need Advice About Live-in Care?

If you're weighing up your options, we're happy to answer questions and explain how different types of live-in care work, with no obligation to choose us. You can find out more about our live-in care services in Kent or explore our Care Advice Hub for more practical guidance.

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This page was last updated on 3rd August 2026

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