Specialist & Complex Care

When care needs are more involved, families often want reassurance that support at home can still be safe, consistent, and personal. Our Specialist & Complex Care provides experienced specialist care at home, helping older people live well in familiar surroundings, even when needs are more complex.

Whether someone is living with a long-term condition, recovering from serious illness, or needs higher levels of day-to-day support, our complex care at home for elderly people is built around routine, dignity, and careful planning. We work closely with families and health professionals so care feels steady and well managed.

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Anne marie ducker, a client at unique senior care
A Care Quality Commission badge displaying the rating “Inspected and rated: Outstanding.”
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When he first came back from the nursing home, he’d basically given up. Having the girls come in and gently jolly him along has improved his wellbeing 100%.

  • Experienced support for complex and long-term conditions
  • Consistent Carers trained to deliver specialist care at home
  • Care planned carefully around health needs, routines, and preferences
Anne marie ducker, a client at unique senior care
A Care Quality Commission badge displaying the rating “Inspected and rated: Outstanding.”
quote marks icon

When he first came back from the nursing home, he’d basically given up. Having the girls come in and gently jolly him along has improved his wellbeing 100%.

Rated 9.8/10 on homecare.co.uk

Read all 250 reviews

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One of the Top 20 Home Care Groups in 2026 - homecare.co.uk

The onboarding was made particularly easy, and the selection of a small team of carers made the process both easy for ourselves and, more importantly, for mum. The team in Kenilworth are thorough, proactive and communication between the parties has been excellent. Thank you for helping mum get the most enjoyment from continuing to live independently (with a little help!) at home.

C K (Son of Client)

All four carers that have helped me with my husband, who has advanced Dementia, could not be kinder. One plays cards with him so patiently, one cleans windows beautifully, and two notice things that may not be on the list I leave and just do them. I would not be happy or able to continue with my hobby if I did not feel comfortable leaving my husband with all these lovely carers.

L P (Client)

The carers have been great with her (Mum), gently encouraging her to mobilise, listening to her wishes and keeping her safe whilst she is out (Mum would otherwise get lost)... they were lovely once again at gently encouraging Mum within her flat, despite the fact that this support was not always welcomed by Mum initially! As a family we have always felt supported by the admin team at USC.

A B (Daughter of Client)

Our carer was outstanding. She performed all of her tasks with enthusiasm, care and attention to detail. She also knew, without prompting, when to be with us and when to give us some privacy. This was our first experience of live-in care, and it couldn't have been better.

John R (Client)

My mum had become more and more reliant on me or friends to ensure she was safe, fed and her needs met. They came along after the local council's crisis team... my mum's mood was lifted when any of their team had visited. I will be forever grateful for the improvement they brought to my mum and the pressure they took off me.

Phil T (Son of Client)

Having been discharged from hospital my father was in need of additional care support... Unique Senior Care came to our rescue. I cannot thank the team enough for the outstanding care and support... The transition from hospital to home was a worrying time... but the carers quickly put our minds at ease with their kindness, professionalism and genuine compassion.

C J (Daughter of Client)

We can help with:

  • Specialist support for complex conditions

    We support older people living with conditions that require extra understanding and consistency. This can include Parkinson’s, stroke recovery, neurological conditions, advanced dementia, and other long-term illnesses where routines and familiarity are crucial.

  • Complex care at home

    Our complex care at home focuses on managing day-to-day needs safely, following guidance from healthcare professionals and adapting support as needs change.

  • Support with medication routines

    Carers can help prompt and support medication routines, helping reduce missed doses and avoid unnecessary stress.

A caregiver handing her elderly client a cup of tea
An older woman stood by a window smiling at her caregiver while holding a cup of tea
  • Mobility and physical support

    We provide careful support with moving, positioning, and daily activities, helping people feel safer and more comfortable at home.

  • Personal care with dignity

    Support with washing, dressing, and continence is provided respectfully, always following individual preferences and established routines.

  • Care coordination and communication

    We help keep care joined up by communicating with families, GPs, District Nurses, and other professionals involved.

  • Flexible levels of support

    Care can be arranged as visiting care or live-in support, and adjusted over time as health needs increase or stabilise.

Unique Senior Care clients, Ken and Audrey

How our Specialist & Complex Care works

Specialist & Complex Care starts with understanding the whole picture. We look at someone’s health needs, daily routines, risks, and what matters most to them at home. This allows us to plan care carefully, rather than reacting day by day.

Much of the support we provide is rooted in strong in-house training and experience. Carers are trained to support personal care, mobility, comfort, medication routines, and day-to-day living in a way that is safe, consistent, and familiar. This forms the foundation of complex care at home.

Where someone’s needs go beyond everyday care, we work closely with healthcare professionals already involved, such as District Nurses or community teams. If a professional has recommended a specific way something should be done, Carers are trained and guided by that professional before supporting it at home. This ensures everyone is clear, confident, and working in the same way.

Care is overseen and reviewed regularly. As health needs change, care plans are adjusted so support remains appropriate, safe, and manageable for both the person receiving care and their family.

Why choose Unique Senior Care?

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Fully Managed Care

You get a fully managed service, not an agency. Every caregiver is employed, trained and supported so you can feel confident about who’s coming into your home.

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Dementia care expertise

If you’re living with dementia, you have carers with specialist training who understand how to make each day safer, calmer and more comfortable.

Award-winning training

Your caregivers are trained to the highest standards. Our Princess Royal Training Award recognises the in-depth, face-to-face training that helps them give the best support.

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Top-rated by families

You’re in safe hands. Families have rated us a Top 20 Homecare Provider on Homecare.co.uk every year for the last five years.

Regular face-to-face visits

From your first meeting onwards, you have regular in-person touchpoints. We check in, listen and make sure your care plan always fits your needs.

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Care that’s personal to you

We get to know your routines, preferences and personality - then match you with your ideal carer, so you can build a relationship that feels natural and consistent.

Getting care started

Personalised care in just 1 week or less

Simple steps to get the right care in place quickly:

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1. You’ve found the right care

You’re on the right path to personalised support at home.

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You're here

2. Free assessment

Call or enquire online. We’ll start with a chat and arrange a free home visit within days to ensure you get the right care.

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3. Crafting your care plan

We’ll create a care plan tailored to your loved one’s needs and lifestyle.

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4. Matching your Housekeeper

We’ll match you with someone who fits your routine and personality — not just whoever’s available.

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Have care in place next week

5. Care in place

Support usually starts within a week. We’ll check in on day one, and again after seven days to make sure it’s working for you.

Frequently asked questions

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  • Speak to our live in care experts

    Meet Stacey, your friendly expert care advisor

Navigating Live in care can feel overwhelming, and we understand how personal this decision is. We're here to guide you every step of the way—offering advice, reassurance, and ensuring your loved one receives the highest quality care.

  • Quick 30-minute call: We'll discuss your situation and provide expert advice on care options.
  • Book a free assessment: If you're ready, we can arrange a no-obligation assessment to match your needs.
  • Fast, flexible care setup: We can start care within days if necessary, ensuring your loved one receives prompt, personalised support.
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Our Live In Care service Inspected and rated Outstanding by the CQC

CQC inspected rated outstanding usc 2025

FREE assessment enquiry

Stacey or one of our team of friendly and experienced care advisors, will be in touch as soon as possible by phone or email to discuss your care needs and answer your questions.

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This page was last updated on 7th May 2026

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