Unique Senior Care in Edgbaston
Our highly experienced team deliver a broad range of high quality domiciliary homecare services for the elderly citizens of Edgbaston, Harbourne and the surrounding areas.
Rated Outstanding by the Care Quality Commission (CQC) you can be assured that you or your loved one will receive the very best care and support – only 3% of homecare providers are awarded this highest rating level.
Our services are tailormade to suit you and your loved ones needs and you can be assured that we will always provide care with patience, kindness and respect and that supports you to remain living independently in the comfort of your own home. Visits can range from hourly care calls through to live-in or 24 hour around the clock and can include companionship, respite, dementia care, personal care through to palliative or end of life care.
All of our carers are directly employed, fully DBS checked and are testing on a daily basis for COVID-19. They all receive extensive, award-winning in-house on-going training, and their hands-on experience ensures you or your loved one will receive the very highest quality homecare.
The organisation was set up over 10 years ago by Directors Philip Wright-Howarth and Philip Maundrill having seen first-hand the challenges of finding high quality homecare for their own loved ones who needed help with their Dementia and Learning Disability. Their experience had not been particularly positive, so they decided that they wanted to provide a service where the focus would consistently be on the health, wellbeing and welfare of the people they cared for. With this in mind, our motto became ‘People above all else’.
Our aim is for our team to provide you with the support to make your life easier, whether that be with the simple things or those that you find more challenging such as help with getting up and about, preparing a favourite meal, some light house-keeping – or enabling you to re-connect with an old interest or hobby, go out to a favourite location, or attend a local social event.
If you are looking for a little or a lot of support, give us a call, we’re here to help. Call us on 0121 667 5555
What makes us different?
All of our staff have to pass our ‘Mum test’ when we ask ourselves if we would allow them to look after our own loved one
Our aim is to always turn up on time – every time
We will not send a stranger, and whenever possible, we will send the same person.
None of our staff wear a uniform – so when they take our clients out, they do not look like a nurse or carer, but more like a family member or friend
Quality care cannot be rushed, so we do not do 15 or 30 minute visits – with us, it is a minimum of 1 hour
Most clients come to us via recommendation, so our reputation is very important to us – and to protect it, we will never compromise on our high standards
Services we offer in the Henley in Arden area:
Our services are designed to meet the individual needs of you and your loved one.
So, our domiciliary homecare calls can be an hour a day or we can provide numerous calls per day or longer calls if you require more support. We can also be on hand to provide overnight waking or sleeping calls if there is a concern about being alone at night.
If you require a care call to assist with washing and dressing, or a lunch time or tea call, or you have more specialist or complex needs such as Parkinson’s, Dementia or have suffered a stroke, our experienced carers can assist with your needs.
We always work closely with you and if appropriate your family, to ensure your care plan is tailormade to your lifestyle, personal needs, preferences and unique personality.
If you are looking for a little, or a lot of support, give us a call on 0121 667 5555.
24-hour Live-in Care
There are times when you may reach a point in your life where your care and support needs may increase to a level where an hourly visiting homecare service is no longer the most appropriate option. However, in these circumstances, the move to residential care or a nursing home may not be the only solution – as our fully managed live-in or 24 hour care service may be able to meet your needs and allow you to remain in the comfort of your own home.
Your live-in carer will quickly get to know your preferred daily routine and focus on your needs, whilst you have the re-assurance that they are on hand when required.
We will take care of all the employment related issues and we only directly employ our carers, and you can be assured that our service is fully regulated by the Care Quality Commission (CQC) unlike other ‘introduction agencies’ who may supply self-employed staff.
Live-in care can be a cost-effective alternative to residential care or a nursing home
Why not call our expert team today on 0121 667 5555 to hear more about how we can help you and your family?
Whatever help and support you think you require, give us a call, we’re here to help. Call us on 0121 667 5555
Hourly Homecare Visits in and around Edgbaston
Our home help service is provided by our friendly carers who will provide some domestic assistance to keep your house in tip-top condition.
Whether it be help with hoovering, dusting or a spring-clean we are able to help now and again.
We do have carers who love to cook, so if you need a little help with preparing a nice dinner, or a special breakfast, then this entirely possible.
Sometimes, home help can be a great way to introduce reluctant loved ones to some initial help, care or general support.
Loneliness and self-isolation in the elderly and the associated impact on their health and well-being is a major issue.
Our companionship service can make a huge, positive difference and help you lead a happier and more fulfilling life with our carers being available to enable you to pursue a much loved interest or hobby, or visit a favourite location for a meal or cup of tea and a slice of cake. Perhaps you would like to attend a social or family activity or even go on a longer break.
Companionship calls can be so enriching for our clients and rewarding for our employees.
Some of the more challenging tasks for the elderly can be related to their day to day personal care such as getting up, washed, dressed, toileting, shaving and managing their medication.
We fully understand that personal care is very personal, so our kind, patient carers will use their extensive training to ensure your needs are managed safely and sensitively.
Our care support plans will always be designed to meet your individual needs.
A diagnosis of dementia will be life changing for a loved one and devastating and worrying for you. The personality and behavioural changes with their associated challenges may require specialist care and support.
Our dementia trained team of hourly and live-in carers are supported by our in-house Memory Support Worker, Dementia Champions and expert Learning and Development colleagues.
Close collaboration with the wider health team (Admiral Nurses, GP etc) will be important as we ensure any condition changes are incorporated into the care plan.
Informal or family carers are a hugely important source of care and support for many and this brings with it significant responsibilities and challenges for those providing the care.
Our respite homecare service can provide you with an all-important break from the daily pressures of providing care for a loved one, friend or neighbour.
This support can range from an hour a day (or several visits or extended duration calls) to numerous calls per week, through to an overnight call to provide much needed rest. We can also help with a live-in carer if a longer period of respite would help.
Palliative/end of life care
As your loved one is approaching their end of life, this can be one of the most distressing and worrying times for you and your family. We are able to provide you with help at this most difficult time and when you need it most.
Our carers can provide the very special level of care required and are trained and experienced to deliver compassionate, kind care that is sensitive to your needs. They will work closely with your loved ones GP, and District Nurses and Hospice to ensure very highest level of palliative care.
We want your loved one to be as comfortable as possible, whilst enabling you and your family to be able to spend as much all-important time together as possible.
We are very experienced at providing specialist care for those living with complex needs.
Our hourly and live-in carers can support those with dementia, cancer, MS, learning disabilities, stroke sufferers and Parkinson’s.
Whist you or your loved one may have special care requirements, we will always stay true to our ethos and strive to ensure they receive safe, high quality care that reflects their individual choices and preferences.
Meet Debbie, our Registered Care Manager for Edgbaston
Debbie is a highly knowledgeable Care Manager with over 20 years’ experience and extremely proud of her CQC Outstanding rated service.
She started her career in care over 20 years ago, originally working with young children as a nursery practitioner. She progressed to the role of Nursery Manager, a position she held for 15 years during which time she gained her level 5 in Leadership and Management.
She joined Unique Senior Care 5 years ago, originally as a carer and quickly completed her level 3 qualification in Health and Social Care and has subsequently completed a number of other specialist training courses. She now has a wealth of knowledge and experience in caring for the elderly.
Debbie strongly believes that everyone should be able to live in their own home for as long as it is safe to do so and that everyone should be treated with respect and dignity; and that their care should be bespoke to their needs.
Debbie knows it is really important to spend a lot of time understanding the needs and preferences of our clients as this enables her to identify the perfect carer. She knows that a well-matched carer will develop a great relationship with any client and this will normally lead to the client receiving outstanding care.
Outside of work Debbie lives in Knowle with her husband, son and grandson. She has two dogs and enjoys going for walks in the countryside and out for a meal.
Meet Claire, our Live-In Care Manager
Claire has been working within the Live-In sector for 6 years. Prior to this she was a Care Co-ordinator. She also worked as a personal assistant previous to having a family and doing her NVQ Qualifications in Health and Social Care.
Claire loves meeting with carers and clients and her biggest aim is for all her clients and carers to feel supported and valued. She always wants to give a VIP service and would like for all her carers to be open and transparent with her and know they can contact her about anything.
She has a busy social life with her family and friends living in London, where she is originally from. Claire is the youngest of 11 siblings and has 2 girls of her own. Claire loves dog walks, running and enjoys cooking.
Registered Care Manager
Live-In Care Manager
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Where to find us:
Unique Senior Care
1584-1586, High Street,
Knowle, B93 0LF
Monday – Friday 08:30am-8:00pm
To talk to a member of our team about how we can help you. Someone is available to discuss all Care enquiries 24 hours a day, seven days a week.