Outstanding Live in Care in Norfolk

Providers of CQC Rated outstanding home care services to older people in their own homes, giving you complete peace of mind.
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What is Live-in Care and How Does it Work?

Live in care involves having a professional Caregiver live in your home to provide continuous support. This type of care is beneficial as it allows individuals to stay in their own home while receiving the care and support they need to live well. For many, it's the perfect alternative to moving into a residential care home.

This page gives you an in-depth look at live-in care in Norfolk to help you make an informed decision. You'll discover everything from the roles of live-in carers to the costs involved in providing this type of care.

You'll also find guidance on deciding if 24-hour live-in care suits your needs, along with tips on choosing the best care service. Our aim is to provide you with all the necessary information to find the best possible care for your loved one.

Unique caregiver assisting elderly client with her hair both looking into a mirror and displayed in the what is Norfolk Live In Care section

Is 24-Hour Live-In Care Suitable for My Loved One?

24-hour home care is suitable for individuals who require round the clock assistance but prefer to stay in their own home. It's particularly beneficial for those with chronic health conditions, mobility issues, or individuals who need regular companionship and support with everyday tasks.

This type of care provides a compassionate solution which allows your loved one to maintain their lifestyle and remain in the comfort and familiarity of their own home.

We provide Live-in Care across the whole of Norfolk including:






Great Yarmouth


King's Lynn

North Walsham




We provide Live-in Care across the whole of Norfolk including:






Great Yarmouth


King's Lynn

North Walsham




Understanding Live-In Care Costs in Norfolk

Costs of Live-In Care

In Norfolk, the weekly cost for live-in care can vary depending on various factors, including the complexity or care and provider expertise.

At Unique Senior Care, we offer transparent pricing for care tailored to your needs:

For Individuals: Our weekly rate for a single person's care is £1,680, including comprehensive, personalised support.

For Couples: A dual-care package costs £1,995 per week, providing shared care and assistance to both individuals.

Why Costs Vary?

The variation in costs can be influenced by:

  • Location: Costs may differ across regions.
  • Care Level: More specialised care, such as for complex health conditions, often incurs higher costs.
  • Regulated vs Unregulated Providers: Regulated providers like us, overseen by the Care Quality Commission (CQC), usually have higher rates due to stricter standards and comprehensive care management.

Funding Live-In Care in Norfolk

Funding for live-in care can come from different sources:

  • Private Pay: Care services funded directly by the individual or their family.
  • Social Care Support: Local authority contributions, based on eligibility and financial assessments.
  • NHS Continuing Healthcare: Fully funded care for those with complex medical needs, covering all care costs.
  • Benefits for Additional Support:
    • Attendance Allowance: A non-means-tested benefit for those over State Pension age who need help due to illness or disability. It provides weekly payments to assist with extra costs.
    • Personal Independence Payment (PIP): Available for individuals aged 16 to State Pension age, this helps cover some costs associated with long-term illness or disability.

It's essential to explore these options to understand which is most suitable for your situation, considering both eligibility criteria and the specific needs of the care recipient.

Meet your Live-In Care Manager for Norfolk

Live-In Care Manager For Norfolk

Kate McGourlay joined our team in 2021, bringing with her a wealth of caring experience from her 30 years spent as a paediatric sister. Kate seamlessly transitioned from paediatric to elder care, applying her experience in nursing and healthcare to understand and meet our clients' unique needs. In her role as the Live-In Care Manager for the East of England.

Kate develops personalised care plans for our clients, supports our Caregivers to ensure top-notch care delivery, and addresses any challenges that clients or Caregivers might face. She’s dedicated to making sure every individual feels heard and valued, ensuring a high standard of care throughout Norfolk.

When she's not working, Kate loves spending time with her family, including her two daughters, husband, and their adorable Labrador, Ferdie. Kate's most fulfilling moments come from seeing the positive impact of care on her clients and hearing the colourful stories they have to share.

She believes in treating each client with the same kindness and attention she would want for her own family. Her personal touch and caring nature are what help make a real difference in the lives of everyone she works with.

Kate is supported by a dedicated senior team all equally as passionate about providing the best possible care and service for our clients.

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What Makes Unique Senior Care Different?

You can be assured that we have an absolute focus on providing the very highest quality, person-centred Live-in Care for our clients in and around Norfolk.

As a provider of regulated care services, you can be confident in the knowledge that we are fully registered and compliant with the Care Quality Commission’s (CQC) regulations.

We are one of only 4% of home care providers in England to have been awarded an Outstanding rating by the Care Quality Commission (CQC)

Our award-winning service is based on personal experience and ensuring we always put ‘people above all else’

We are regularly recognised as providing industry leading training to our colleagues

Our services are personalised and tailored to your needs with the aim of allowing you to remain living independently in your own home

You will receive a service that is Well-led, Safe, Caring, Responsive and Effective

All of our Caregivers are directly employed

We only recruit the best (our application to hire rate is 1 from 100) and all our Caregivers must pass our ‘Mum Test’ i.e. we would allow them to look after our own loved ones

Clients and their families have again rated us in 2024 as one of the Top 20 homecare providers in England

Your 100% satisfaction is our aim – if you think we need to do better, please let us know

Our standards are uncompromising, and we are very proud of our reputation for providing an outstanding service

Elderly lady and her carer looking at laptop on kitchen worktop in the live in costs section of the Norfolk page

Understanding the Role and Responsibilities of a Live-In Carer in Norfolk

A live-in carer becomes much more than just a caregiver. They are companions, supporters, and integral parts of their clients' lives.

The physical, emotional and social support they provide offers a sense of safety and comfort which transforms daily living into a more enjoyable and fulfilling experience.

Personal Care Assistance: Helping with grooming, bathing, and dressing.

Medication Management: Ensuring timely and correct medication administration.

Meal Preparation: Cooking nutritious meals according to dietary needs and preferences.

Light Housekeeping: Keeping the living environment clean and orderly.

Companionship and Emotional Support: Offering a listening ear and a friendly conversation.

Mobility Assistance: Aiding with movement around the home and outside.

Activity Facilitation: Encouraging and assisting with hobbies and social outings.

Older lady sat in chair with carer assisting with her jumper and displayed on the Live In Care Norfolk page

Ensuring Compatibility Between Carer and Client

Ensuring a good match between the Caregiver and the client is crucial. At Unique Senior Care, we focus on aligning personality traits, interests, and preferences to help foster a harmonious and mutually beneficial relationship. This is key to providing the best care experience and ensuring that clients feel comfortable and at ease with their carers.

I cannot praise the staff of Unique Senior Care highly enough. Staff each go above and beyond to look after my elderly mum and do whatever they can to keep her safe, happy and comfortable. I would have absolutely no hesitation in saying having them help us has had a hugely positive effect for us as 
a family. A heartfelt thank you to them. - DL, (Daughter of a client)

Why Choose Live In Care in Norfolk?

Live-in care is an excellent choice for those needing regular support while wanting to remain in their familiar surroundings. With live-in care, your loved one can continue to enjoy the historic charm of Holt or the vibrant community of Great Yarmouth, all while living comfortably in their own home.

Benefits of Home Care in Norfolk

Round-the-clock assistance from a trained carer offers numerous benefits that can significantly enhance your loved one's quality of life and allow them to continue to live independently.

Personalised Care: Customised care plans that align perfectly with individual needs, preferences, and daily routines.

Continuous Support: Providing round-the-clock assistance, ensuring safety and giving peace of mind to both clients and their families.

Maintaining Independence: Empowering individuals to stay in the familiar environment of their homes, fostering independence and comfort.

Flexibility: Adapting seamlessly to changing needs and circumstances, ensuring the one-to-one care is always relevant and effective.

Family Involvement: Encouraging families to stay closely involved in care decisions, fostering better communication and understanding.

Cost-Effective: Often a more affordable option than care in a residential facility, without compromising on the quality of care.

Familiar Surroundings: The comfort of staying in a known environment significantly reduces stress and anxiety.

Improved Quality of Life: Focusing on a higher standard of living with personalised, attentive round-the-clock care.

Health Monitoring: Ongoing observation and management of health conditions, ensuring timely interventions and care adjustments.

How to Find the Right Live-in Care Service in Norfolk?

To find the best live-in care agency in Norfolk, thorough research is essential. Whether you're in the bustling city of Norwich or the peaceful surroundings of King's Lynn, there are several important factors to consider.

Unique carer helping elderly lady with a puzzle and displayed in the what to look for in a Norfolk live in care provider section

What to Look for in a Live In Care Provider

Questions to Ask When Choosing a Live-in Care Agency

When exploring a live in care company, consider asking:

About their experience in live-in care and the qualifications of their carers.

How they match carers with clients and handle emergency care situations.

About their policies for feedback, complaints, and their fee structure.

Older couple sat at table with a live in care manager displayed in the what questions to ask section of our live in care norfolk page
Picture of an older female with a Unique Senior Care carer standing together and holding a cake they have baked and displayed in the factors to consider section of our Norfolk 24 hour live in page

Factors to Consider When Exploring Live in Care Services in Norfolk

When selecting a live in care service in the Norfolk area, important considerations include:

The range of services offered and how they align with your needs.

The qualifications of the carers and the agency’s overall reputation.

The cost of the service and how it fits with your budget.

Personal recommendations and reviews which can offer additional insights.

Training and Qualifications of a Live In Carer in Norfolk

At Unique Senior Care, we're highly selective about who joins our team. In fact, we only hire one out of every 80 applicants, ensuring each live-in Caregiver not only brings a minimum of one year’s experience but also the commitment and skill we require.

Unique Senior Care Centre Of Excellence Award from Skills For Care - Logo
  • In-Depth Specialised Training: Our caregivers undergo intensive training in critical areas like dementia care, first aid, and medication management. This specialised training ensures they are well-prepared to meet a wide range of care needs, from routine assistance to more complex care scenarios.
  • Commitment to Ongoing Learning: We place a strong emphasis on continuous professional development. Our Caregivers regularly take part in learning opportunities to keep abreast of the latest care techniques and standards. This ongoing education means they're equipped to deliver the best quality care at home.
  • Recognised Excellence: Our dedication to high-quality training is evident through our achievements. In 2021 we won the Princess Royal Training Award and, in 2022 we were recognised by Skills for Care as a Centre of Excellence. These accolades reflect our commitment to maintaining the highest standards in caregiver training and development.

What is the Difference Between 24-Hour Live-In Care and Residential Care?

Understanding the differences between home care and residential care is essential when putting care in place. It's essential to make an informed decision based on individual preferences and levels of care your loved one needs.

Care is provided in the individual's own home. Care is provided in a residential setting with private units.
One-on-one assistance tailored to individual needs and preferences. Group-oriented care with access to communal activities.
Supports a high level of personal independence and routine. Offers a semi-independent lifestyle with community interaction.
Maintains a familiar environment, enhancing emotional well-being. Involves adjusting to a new, shared living environment.
Direct family involvement in daily care and decisions. Structured family involvement and visiting schedules.

How 24-Hour Live-in Care works


We carefully identify the right carer for you.


You remain in the comfort of your own home.


Your carer will help with getting out and about.


You benefit from around the clock support.


As much or little care as you require.


Your family and friends visit as before.


Our carer becomes more like a friend.


You provide a bedroom for the carer to rest and sleep.

Caregiver helping elderly gentleman do up his neck tie and displayed in the types of live in care Norfolk section.

What Care Services are Offered in Norfolk?

Aside from home care, there are multiple other care services available across Norfolk to explore. Understanding the full range of support available is crucial in making an informed decision.

Types of Care Services Offered in Norfolk

  • Home Care Packages: These offer a highly personalised approach to care,  in the comfort and familiarity of your own home.
  • Day Care: This is ideal for individuals who need some support during the day but reside at home, offering activities and social opportunities.
  • Residential Care: For those who require constant care, care home facilities offer comprehensive support within a communal living environment.
  • Specialised Care Options: Focusing on specific needs such as dementia or palliative care, these services offer specialised support tailored to individual conditions.

Navigating Live-in Care in Norfolk

How to Arrange Quality Care in Norfolk?

No matter where you are in Nelsons County, arranging the best quality live-in care involves taking a few key steps to ensure that the care provided is perfectly suited to your needs:

  • 1

    Initial Enquiry:

    Reach out to a trusted care company like Unique Senior Care. Our client services team will be your first point of contact to discuss the support you need and answer any questions about the care available to you.

  • 2


    A dedicated care manager will conduct a detailed consultation to understand your specific needs and preferences when it comes to 24-hour live-in care. This is your chance to ask questions about live-in care that you may have.

  • 3

    Carer Matching:

    Based on your personality and requirements, we'll match you with a carer who is well-suited to provide the best possible care and companionship.

  • 4

    Tailored Care Plan:

    A custom plan will be created, considering all the details gathered during the consultation.

  • 5

    Home Visit and Implementation:

    The care manager will arrange a home visit to finalise the plan, followed by an introduction of the chosen carer and the commencement of care.

What is the Role of a Care Agency in Live-in Care at Home?

When choosing a care company regulated by the Care Quality Commission (CQC), you can expect a comprehensive and professional approach to managing live-in domiciliary care.

Staff Recruitment and Management: The agency is responsible for hiring competent and well-trained carers. This includes thorough vetting, continuous training, and effective management of staff to ensure they meet the high standards required for quality care.

Quality Monitoring and Care Assessments: Regular assessments are conducted to monitor and maintain the level and standard of care provided. This ensures that the care delivered consistently meets both regulatory standards and the specific needs of clients.

Administrative Oversight: The agency handles all administrative aspects of care. This includes managing schedules, overseeing payments, and making necessary adjustments to care plans as required.

Compliance with Regulatory Standards: Adhering to CQC standards, the agency ensures all aspects of care comply with the latest regulatory requirements. This includes maintaining high standards in care provision, safety protocols, and overall service quality.

Emergency and Contingency Planning: A CQC-regulated agency will have robust procedures in place to handle any emergencies or unexpected situations. This ensures continuous, uninterrupted care even in challenging circumstances.

From the very first contact with Unique Senior Care, and throughout the entire relationship, they went out of their way to be as supportive and as helpful as possible. They ensured that they truly got to know my father and assigned carers who would be a great fit for him. Nothing was too much trouble - they often went above and beyond to ensure his needs were met. And when I managed to take a break, they ensured I was kept informed as to how he was throughout. A wonderful company with wonderful people - I would have no hesitation in using again, if ever needed. - RM, (Son of a client)

Choosing the right care live-in care provider is a big decision for you and your family. It's essential you have peace of mind you're loved one is getting a tailored, high-quality live-in home care service.

We're here to support you throughout your care journey. Contact our dedicated team today to discuss how our live-in care works and any questions you have about the expert care you need in the comfort of your own home.

Local Resources for Support in Norfolk

Explore these essential local resources in Norfolk for additional support, advice, and community connections relevant to live-in care and beyond.

  • Norfolk County Council - Adult Social Care: Offers a wide range of services including care assessments, support for independent living, and information on care homes and community support services. They provide guidance on financial assistance and access to various care options.
  • Carers Matter Norfolk: Provides free, independent, and confidential support for unpaid carers in Norfolk. Services include financial and practical support, health and wellbeing advice, and training for carers.
  • Age UK Norfolk: Offers services to help older people live independently, including befriending services, information and advice, and support for health and well-being.
  • Alzheimer's Society - Find Support Near You: Provides support for individuals and families affected by dementia, including local support groups and advice on living with dementia.
  • Norfolk Community Health and Care NHS Trust: Provides community healthcare services including support for adults with health conditions, rehabilitation, and specialist nursing care.
  • West Norfolk Befriending: Matches volunteers with unpaid carers to offer companionship and practical support such as help with shopping, gardening, and collecting prescriptions.
  • Headway Norfolk and Waveney: Offers free carer support groups for those impacted by brain injury, providing practical and emotional support.
  • Independence Matters: A not-for-profit company offering a range of services for people with dementia and their carers, including personal assistance, respite breaks, and day centres.
  • Norfolk Adult Care and Support Guide: A comprehensive guide to adult social care in Norfolk, including listings of care homes, nursing homes, and home care services, along with information on falls prevention and safety in the home.
  • NHS Norfolk and Waveney Integrated Care System: Oversees healthcare services in Norfolk, including major hospitals like Norfolk & Norwich University Hospital and community healthcare services.

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Unique Senior Care values your privacy and will manage your data in accordance with our Privacy Policy. Periodically, we may send you updates and information about our company and services, which you can opt out of anytime by using the 'unsubscribe' link or contacting us.

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