Unique Senior Care | in-home care services

What makes us unique?

Founded on personal experience more than 10 years ago, Unique Senior Care is a leading, local family-owned home care provider for the elderly, and all adults over the age of 18.

Our services are tailored to your needs, flexible and designed to enable you to continue to live happily and independently in the comfort of your own home for as long as possible.

The company is led by hands-on Directors who have a total focus on quality, and you and your family can be assured that we are fully regulated by the Care Quality Commission (CQC) and we are proud to be rated as ‘Outstanding’ by them. You will receive a bespoke and tailormade service that is Well-led, Safe, Caring, Responsive and Effective.

We only recruit the best (our application to hire rate is 1 from 49) and all our Carers must pass our ‘Mum Test’ which means we ask ourselves if we would allow them to look after our own loved ones.

In 2020 we were awarded a 5 Star Employer Award by a leading employee engagement consultancy. Our induction and on-going training is recognised as being of the highest quality in the industry.

Our standards are exceptionally high and we do listen to feedback from our clients as well as our employees. We act on any feedback we receive.

So, if you are looking for companionship, help around the house or support getting showered or dressed, our Hourly or Live-In carers will be carefully matched to you.

Whether you are funded by the NHS, in receipt of a local authority direct payment or self-funding, we can work with you, your family and your GP or medical team to ensure you receive the best level of care.

Call us now on 0800 678 3680 to hear more about how we can help you.

Why Choose Us?

We know from personal experience what a challenging and worrying decision it can be, choosing which care agency to trust with looking after you or your loved one.

Unique Senior Care provides outstanding home care services to older people in their own homes, where they are most happy and comfortable. But why choose us?

We employ the best people to provide your care and support – each and every one is judged against our own strict standard of being good enough to look after our own family members.

You will want to see the same person each time, so we will send the same person as much as we can.

Timeliness is important to us, and we know that our clients expect us to be on time. We are.

We like to keep our service discreet so that neighbours or passers by wouldn’t know you are receiving care at home, so our staff don’t wear uniforms to advertise this to anyone that sees them. They look like family or friends who are visiting.

We have cared for more than 2,000 happy clients in our first 10 years. You can trust their judgement and rest assured.

We were one of the first homecare providers to be rated Outstanding by the Care Quality Commission (CQC).

Our on-going employee training is rated best in class by industry experts as well as Royal recognition from HRH Princess Anne.

All of our Management Team have organised or provided care for family members, friends and even in person to some of our clients.

Quality care cannot be provided in 15 or 30 minutes, so we have a minimum visit time of one hour so we don’t have to rush you, but we can also provide 24 hour Live In care, so it’s a complete one to one service.

We are a care company that specialises in one thing: people. It doesn’t matter how simple or complex our clients’ needs are, we care for each person with respect, dignity and compassion.

From an hour a week to 24 hours a day, seven days a week, our care is highly personalised. We tailor each care plan to meet the needs of the client and we always act in accordance with your wishes.