Unique Senior Care is a family-owned, independent local provider of outstanding home care services in Cheltenham, Coventry, Gloucester, Solihull, South Warwickshire and the surrounding areas.
We are a domiciliary care company that specialises in one thing: people. It doesn’t matter how simple or complex our clients’ needs are, we care for each person with respect, dignity and compassion.
Specialising in one-to-one at-home care for the elderly, from a few hours a week, up to 24 hours a day, seven days a week live-in care, our wide range of tailormade services are designed to support older people to live a fulfilling life in the comfort of their own home.
Our mission is to provide outstanding care and support services to older people, enabling them to live fulfilling lives in their own homes and ensuring peace of mind for their families.
Co-owners Philip Wright-Howarth and Philip Maundrill founded the company 10 years ago based on personal experience. Both have been responsible for a loved one in need of care and have seen first-hand the challenges and worries that this responsibility brings. This experience has also led them to understand what outstanding quality care should look like.
Most of all, we know the peace of mind this brings to family members, as well as the person being cared for. This has been a key driver throughout the business’ history and continues to underpin all aspects of the work we do and it is this that motivates them to have an absolute focus on ensuring our clients and their families receive the very highest quality care.
You can be re-assured that our services are fully regulated by the Care Quality Commission (CQC), and we are proud that our service in Coventry and Kenilworth has twice been rated Outstanding – an accolade only achieved by 5% of all care providers.
We have looked after over 2000 clients over the past 10 years and we know that if we employ high quality people, who share our values and are caring, kind and compassionate, then support them with outstanding on-going training and office support, then they will deliver home care of the very highest quality.
Our co-owners are totally hands-on within the organisation, providing leadership and guidance to our team, much of which is based on our Continuous Improvement Programme (CIP) which requires every department to continually look to learn and improve on their experiences – we call it the 5% factor.
You can be assured that we operate to a rigorous set of policies and procedures to ensure that you or your loved one receives safe care and that we are fully compliant with all Public Health and government COVID-19 guidelines on infection control and our carers have access to all the required personal protective equipment (PPE)
Our motto is ‘People above all else’ and this reflects our total focus on our employees and clients.