Recognising our exceptional Employees & Paying tribute to a much-loved Former Employee  





Unique Senior Care Recognises Exceptional Home Care Services Employee & Pays Tribute to a much-loved Former Employee  

Louise Pendleton, Director of Human Resources at Unique Senior Care, sadly lost her life to cancer in 2019, aged 32.  One year on, in honour of the legacy she left behind; a life lived with energy, fun and a passion for people, the busines owners here at Unique Senior Care decided to launch the Louise Pendleton Birthday Award to recognise an outstanding employee who demonstrates characteristics that were important to Louise. The winner was announced as Imogen Moore, a Carer and Team Leader, a year after Louise passed away, on what would have been her birthday, November 17th 2020. In addition to the accolade, Imogen received £2000, £1000 of which she chose to donate to Myton Hospice in memory of Louise and the cheque was presented to the hospice last week.

All Unique Care staff were invited to submit nominations and co-business owners, Philip Maundrill and Philip Wright-Howarth had the difficult job of choosing the winner. Many nominations demonstrated outstanding commitment to our domiciliary care clients, across each of our community branches; Stratford-upon-Avon, Coventry, Cheltenham and Solihull as well as our Warwickshire-located Extra Care sites, and were living Louise’s values day-to-day, however Imogen was a stand-out nominee for always going above and beyond for her elderly clients, particularly during the pandemic.

“We were overwhelmed with the response, 30% of our employees received nominations, which just goes to show how many colleagues Louise inspired. It also provides heart-warming evidence that supports our approach to carer recruitment , which focuses heavily on recruiting people who demonstrate our core values”.  
Phillip Wright-Howarth

Myton Hospice was delighted to receive the £1000 charity donation.  Yasmin Audhali, Corporate Fundraiser at Myton Hospice said: “We rely heavily on the support of donations from individuals and organisations; donations, large or small, help us to reach more patients and families who need our specialist care and support, so were delighted and grateful to receive the generous £1000 donation from Unique Senior Care.  This year, with COVID-19 impacting fundraising activities, donations such as this are more important than ever to help keep our facilities open.”

Cheque presentation: Imogen Moore, Philip Wright-Howarth and Yasmin Audhali

Imogen joined Unique Senior Care as a Carer in April 2016, quickly progressed to a Senior Carer role, and in 2020 was promoted again to the position of Care Team Leader.  Imogen has worked tirelessly throughout COVID-19 to help her clients feel less isolated and anxious, many of whom have not left their homes since last February.  One example of her outstanding commitment was during the MacMillan ‘world’s biggest’ coffee morning in September, a much-loved annual social and fundraising event that Unique Senior Care clients really look forward to.  Despite the pandemic restrictions, Imogen was determined that her clients were still able to take part, to at least have one social experience that week, so she took the coffee to the clients’ individual houses wearing full PPE!

“Going the extra mile, in everything that she does, really is second nature to Imogen, and it’s echoed across her team. Louise would be incredibly proud, well done Imogen, the award is really deserved.”
Phillip Maundrill, co-owner Unique Senior Care

Imogen works hard to ensure people are always put first, which is our ethos here at Unique Senior Care. She is compassionate, caring and provides a truly unique at-home care service to each of her elderly clients; traits that Louise had in abundance, and values that she lived by every day.

About Myton Hospice
Myton Hospice provide high quality, specialist care to people whose condition no longer responds to curative treatment, from diagnosis to death. They aim to meet their physical, psychological, spiritual and social needs and ensure their families are supported both through and after this difficult time.

Anna Carless

Head of Marketing

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Copyright © Unique Senior Care. All rights reserved. Understanding Care (Coventry) Limited, trading as Unique Senior Care is a limited company registered in England with registered number 8859744. Understanding Care (Warwickshire) Limited, trading as Unique Senior Care is a limited company registered in England with registered number 7506076. Our registered office is at Norgar House, 10 East Street, Fareham, Hampshire, PO16 0BN.

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