Live-In Care Misconceptions: What Can a Live-In Carer Actually Do?

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Live-In Care Misconceptions: What Can a Live-In Carer Actually Do?

0:00
Not everybody gets on. Personalities clash. You can't predict that. But then we'll start that process again and we'll find someone else. What we're not going to do is leave you without care. We will find an alternative until we find the right match.

0:16
You're listening to The Care Podcast, brought to you by Unique Senior Care. We're here to share open, honest and practical conversations to help you better navigate the care journey, whatever stage you're at.

0:31
In today's episode, we welcome Sophie Ledbrooke, our Head of Live-In Care at Unique Senior Care. Sophie has a wealth of experience in the care industry, having started as a Carer herself and, over more than 20 years, progressed through different Manager roles. She is now Head of our Live-In Care service.

Common misconceptions about live-in care

0:52
Do you think there are times that families misunderstand what live-in care is really all about and perhaps rule it out as an option for them?

1:05
I think so. I think that's easily done as well when you don't know what care options are out there. I think visiting care is very well known. Live-in care, maybe not so much.

Can live-in care support someone with complex health needs?

1:19
I think when families are thinking of live-in care and considering their loved one's health conditions, for example if someone's living with cancer or Parkinson's, they think, "Well, a Caregiver isn't medically trained, so my loved one isn't going to get the level of support they need if they stay at home with a live-in Carer."

1:43
They're absolutely right that we're not nurses and we're not medically trained. But what we can do is work in line with the other people who are working in the community for that person.

1:57
For example, with a Parkinson's consultant, we would work with them, communicate with them and take advice and support from them. We would work with Macmillan nurses coming into the house and providing us with advice and support.

Working alongside healthcare professionals

2:18
There are plenty of different specialists that we work with in live-in care, from occupational therapists to physiotherapists. We are able to support with planned physiotherapy exercises to rebuild mobility.

2:35
So I think that's a bit of a misconception when it comes to live-in care: that because we're not nursing, that person is going to miss out on the fundamental care they need.

2:47
But a nurse isn't providing personal care, washing and dressing support. A nurse isn't providing meal preparation or cooking support. A nurse isn't required to maintain the home, do the laundry, keep the cleaning or make sure the shopping is done.

3:05
A nurse isn't required to make sure that person is able to go out into the community and do the things they want to do. A nurse is needed for their clinical needs, which does not fill a full day.

3:22
Over a long period of time now, everything is working towards and geared towards people staying at home as long as they can. All of the different systems we have in place are very much set up for that scenario, to try and keep people at home if that's where they want to be.

Creating a circle of care around the individual

3:44
Absolutely. And I think things like the Integrated Care Board, all of those people working behind the scenes with hospitals, care agencies and local authorities, as you said, are there to keep people at home.

3:58
It's about how they work together in that circle of care for that client or loved one that enables them to stay at home.

4:06
And district nurses as well. They obviously come to the home to do lots of different things because of the nursing element, and that's something they've been doing for years and years to enable people to stay at home.

What are delegated healthcare tasks?

4:21
Sometimes, of course, there might be instances where we train our Carers to get more involved with healthcare tasks, with the supervision and support of a nurse.

4:33
Absolutely. Delegated healthcare tasks are something we're certainly hearing a lot more of now. District nurses were required to come out and take care of certain tasks in the home because they were clinical.

4:50
But now we're seeing more of those tasks being signed over to care staff, where they're trained in that area and signed off as competent in that area by the nurse.

5:07
You're definitely seeing more of that, especially around insulin support, stoma support and catheter support.

5:18
I think probably in years to come there will be a lot more that we are supporting district nurses with as Caregivers, to lessen the load for district nurses and meet the need that is there in the community.

5:29
And it's always done very rigorously, with lots of involvement from the nursing team, lots of extra training and those things in place.

Fitting healthcare support around someone's routine

5:36
I think as well, with those sorts of things happening, it works well for clients because you never know what time a district nurse is going to come. Sometimes you're planning a day around the district nurses.

5:52
So we do find that for our clients where delegated healthcare tasks are being performed by Carers who have been signed off by the nurses and had those additional training programmes, it works better for them in their day-to-day routines.

6:12
They're not waiting for the nurse to come out, so they can go and do the things that are much more enjoyable for them.

6:20
So it fits around their daily routine much better than having that external person come in.

What can a live-in Caregiver do in the home?

6:34
What about the misunderstandings that families might have around the availability of live-in Carers and what they're there to do during the day?

6:42
When it comes to what a Caregiver can do in the home, any social care need we are able to complete, and we've just spoken about things they can do with additional training.

6:56
We know that there's lots of different training out there to upskill Carers to be able to meet the needs of clients.

How are live-in Caregivers matched with clients?

7:07
When it comes to the availability of live-in Caregivers, the Carer is briefed on the package of care and they would let us know that they're available to do that package of care and meet the needs of that client.

7:18
We would skill-match the skills that Caregiver has to what the client needs.

7:22
Sometimes families might not realise what goes on with the matching process. They might think their relative is going to be sent whoever we have free, rather than there being a lot of thought going into it and potentially choice as well.

7:45
Our process isn't, "We've got three available Carers this week. They can just go into that one, that one and that one." That's not person-centred. That's not how we do things. It's very much client-led here at Unique.

8:00
When we have a client needing a live-in care package, the first thing we do is read the care plan ourselves to get a good understanding of what that client needs.

8:08
Then we'll speak to our Caregivers and brief them. We'll give them a summary of the client's needs, whereabouts they live, what the set-up is in the home, what their clinical needs are and what their healthcare diagnosis is.

How are families involved in choosing a Caregiver?

8:28
When a Caregiver says they'd really like to be considered for that placement, we send a Caregiver profile to the client and family for them to review.

8:38
It's got a video on it so they can see what the Carer looks like, listen to their voice and get a feel for them.

8:47
Usually families will say, "We'd really like to have a phone call with the Caregiver before we make a decision," which is absolutely fine.

8:56
Usually we'll set up a video call or telephone call so they can make a decision after getting a fuller feel for that Caregiver. They've then been fully involved in deciding who is going into that home.

9:13
So there's a lot of opportunity for them to think, "I like the look of this person. They look really smiley," or, "They seem really chatty, and that's what I need," or, "They're really gentle."

What happens if the Caregiver isn't the right match?

9:35
It's also reassuring that you might make a decision and it might not work. Not everybody gets on. Personalities clash. You can't predict that.

9:43
But then we'll start that process again and we'll find someone else. What we're not going to do is leave you without care. We'll find an alternative until we find the right match.

Does a live-in Carer work 24 hours a day?

9:52
Is there anything you would say is a takeaway in terms of the misunderstandings families sometimes have versus the reality of live-in care?

10:05
One of the misunderstandings I come across quite a lot is what live-in care is and isn't able to provide. Live-in care isn't working 24 hours a day.

10:18
I think the word "live-in" makes it feel like it's a 24-hour-a-day thing, and it's not. No one can work 24 hours a day.

10:27
On average, they work ten hours a day, with their break and obviously sleeping overnight. But it's how we use those ten hours to make sure we're meeting the client's needs.

What if someone needs additional support overnight?

10:40
Or, of course, there are the other options we've mentioned in other episodes, where you could have an additional person overnight if needed.

10:49
It's always about, if the needs change, seeing what's available and how that can be adapted.

10:52
Absolutely. And that's why we review packages of care and make sure that it's working for everybody and that the needs are being met.

10:59
Thank you to everyone for listening. We hope this episode has helped you feel more confident and informed around the options for live-in care.

11:09
I've been your host, Jo Cleary, from The Care Podcast. We look forward to seeing you in the next episode.

Episode 34 · 24 September 2026 · 11 mins

Live-In Care Misconceptions: What Can a Live-In Carer Actually Do?

When families first hear about live-in care, they often have questions about what it actually involves.

Can a live-in carer support someone with a condition such as Parkinson’s or cancer? What happens if nursing support is also needed? Does the carer really work 24 hours a day? And how do you know the person moving into your loved one’s home will be the right match?

These are important questions, particularly when you are trying to decide whether someone you love can continue living safely at home.

One of the biggest misconceptions about live-in care is that, because a Caregiver is not a nurse, it may not be suitable for somebody with more complicated health needs. Another is that “live-in” means one person is working around the clock.

The reality is more nuanced. In this episode of The Care Podcast, Sophie Ledbrooke, Head of Live-in Care at Unique Senior Care, explains what live-in care can provide, how Caregivers work alongside healthcare professionals and how families are involved in finding the right Caregiver for their loved one.

What can a live-in carer actually do?

A live-in Caregiver can support many of the everyday needs that enable someone to continue living in their own home.

Depending on the person's individual care plan, that might include:

  • Personal care, including support with washing and dressing
  • Preparing meals and cooking
  • Shopping
  • Laundry and household tasks
  • Medication support where appropriate
  • Mobility support
  • Companionship
  • Helping someone get out into their local community
  • Supporting everyday routines and activities

The important point is that live-in care is not simply about having somebody present in the house. The Caregiver is there to provide the practical and personal support agreed in the person's care plan, helping them remain at home and continue with as much of their normal life as possible.

Live-in care encompasses so much more than completing care tasks.

It can provide the day-to-day support that helps somebody continue living safely at home, while staying connected to their routines, interests and community.

Can live-in care support someone with complex health needs?

Sometimes families rule out live-in care because their loved one has a particular health condition.

For example, somebody living with Parkinson's or cancer may already have nurses, consultants or other healthcare professionals involved in their care. It can therefore be easy to assume that a live-in Caregiver would not be able to provide the level of support they need.

A live-in Caregiver is not a replacement for a nurse or another healthcare professional. However, that does not mean live-in care has to operate separately from clinical care.

In the podcast, Sophie explains that Caregivers can work alongside the professionals already supporting the person. Depending on their needs, this could include:

  • District nurses
  • Specialist consultants
  • Macmillan nurses
  • Physiotherapists
  • Occupational therapists

Each professional has a different role. A nurse may be needed for particular clinical needs, while a Caregiver can provide the ongoing personal and practical support somebody needs throughout everyday life.

How do live-in carers work with nurses and other healthcare professionals?

Think of somebody who is receiving support from a physiotherapist. The physiotherapist may assess the person, develop an appropriate programme and provide professional guidance. A suitably briefed Caregiver may then be able to support the person with planned exercises as part of their routine at home.

Similarly, district nurses or specialist healthcare teams may visit somebody at home to provide clinical care that sits outside the Caregiver's normal responsibilities.

The different people involved can work together around the individual. That's important to bear in mind, because someone's needs rarely fit neatly into a single category. A person might require clinical input for a health condition while also needing help getting dressed, preparing meals, doing the laundry or getting out of the house.

Different support, working around one person

Live-in Caregiver
District nurse
Consultant
Physiotherapist
Occupational therapist
Specialist nursing team

Can live-in carers carry out healthcare tasks?

There are some circumstances where a Caregiver may be able to provide additional support with particular healthcare tasks, but this requires the appropriate training, assessment and clinical oversight.

These are sometimes known as delegated healthcare tasks.

In the podcast, Sophie discusses examples including support relating to:

  • Insulin
  • Stomas
  • Catheters

This does not mean that every Caregiver can automatically carry out these tasks. Sophie explains that where a healthcare task is delegated, the Caregiver needs the appropriate additional training and must be assessed as competent by the nursing team.

The involvement of healthcare professionals remains important. For families, the useful question is therefore not simply, "Can a carer do this?" but, "How will this particular need be safely supported, and who needs to be involved?"

Why can joined-up care make everyday life easier?

Clinical appointments and visits are essential when somebody needs them, but they can also shape the person's day.

As discussed in the podcast, somebody waiting for a district nurse may not always know exactly when that visit will happen. That can make it harder to plan other activities.

Where an appropriate healthcare task has been formally delegated to a trained and competent Caregiver, it may sometimes fit more naturally into the person's existing daily routine.

That can mean less of the day revolves around waiting for care to happen and more of it can be organised around the person themselves. Of course, this will depend on the task, the individual's needs and the healthcare professionals involved.

How is a live-in carer matched with someone?

Another common worry is that a family will simply be allocated whichever Caregiver happens to be available. That is not how the matching process should work.

At Unique Senior Care, matching begins with understanding the client's care plan and what support they need. The live-in care team then looks at Caregivers whose skills and experience are appropriate for those needs.

But practical care needs are only part of the picture. When somebody is going to be sharing your loved one's home, personality matters too. The aim is to consider the person as a whole: their needs, preferences, home life and the kind of Caregiver they may feel comfortable spending time with.

Do families get a say in choosing a live-in carer?

Yes. Sophie explains in the podcast that families are involved in the matching process. Once an appropriate Caregiver has expressed an interest in a placement, the family can be sent a Caregiver profile to review.

This can include a video, allowing the client and family to see the Caregiver, hear their voice and begin to get a sense of them as a person.

Families may also want to speak to the Caregiver before making a decision. A telephone or video call can be arranged so they have an opportunity to ask questions and get to know them a little better.

How the matching process works

1. Understand the person's needs

The care plan helps the team understand the support required and what everyday life looks like for the client.

2. Consider suitable Caregivers

Skills and experience are considered alongside the needs of the person receiving care.

3. Review the Caregiver profile

The client and family can learn more about the Caregiver before deciding whether they would like to proceed.

4. Talk before making a decision

A phone or video conversation can help everyone get a better sense of whether the match feels right.

You can learn more about the people providing this support on our live-in Caregivers page.

What happens if a live-in carer isn't the right personality match?

Even with a careful matching process, it is impossible to predict exactly how two people will get along once they begin living together as sometimes, personalities can clash.

Someone may be an excellent Caregiver with all the right skills but simply not feel like the right fit for that particular client. That does not mean the family has made the wrong decision by choosing live-in care.

Sophie explains that if a match does not work, the matching process can begin again and an alternative Caregiver can be found. Crucially, the aim is not to leave the person without care while that happens.

This is particularly important because inviting somebody to live in your home is a very personal decision. Feeling comfortable with the person providing support matters alongside their training and practical abilities.

Does a live-in carer work 24 hours a day?

No. This is perhaps one of the most important misconceptions addressed in the podcast.

The term "live-in care" can understandably make it sound as though one Caregiver is working 24 hours a day. In reality, nobody can work continuously around the clock. The Caregiver lives in the person's home, but they have agreed working hours, breaks and time to sleep.

Sophie explains that a live-in Caregiver will typically provide around ten hours of support across the day, depending on the person's individual care package.

The important question is how those hours are arranged around the client's needs. For example, one person may need more support first thing in the morning and again in the evening. Another person's needs may be spread differently throughout the day.

Live-in care can therefore provide the reassurance of having somebody living in the home without expecting one person to be continuously working.

What if someone needs regular support during the night?

Somebody's care needs may extend beyond the support their live-in Caregiver can reasonably provide. If regular overnight care is required, additional arrangements may need to be considered.

As Jo and Sophie discuss in the podcast, one option may be an additional person providing overnight support. The right arrangement will depend on the individual, which is why reviewing the care package is important as needs change.

A care plan that worked well six months ago may need to be adapted if somebody begins waking more frequently at night, their mobility changes or they develop new support needs.

Is live-in care the same as nursing care?

No. They have different roles. A nurse provides clinical care within their professional responsibilities. A live-in Caregiver provides the everyday care, practical help and companionship agreed in the person's care plan.

For some people, both may be involved. Someone could have a district nurse visiting to meet a particular clinical need while their live-in Caregiver supports them with washing, dressing, preparing meals, mobility, household tasks and everyday life.

It does not have to be a choice between having a Caregiver or receiving clinical support. For families considering care for someone with an existing medical condition, understanding how the different professionals will work together can therefore be an important part of planning support at home.

Can someone with Parkinson's or cancer have live-in care?

Potentially, yes. These are two of the examples Sophie specifically discusses in the podcast.

Having a diagnosis such as Parkinson's or cancer does not automatically mean somebody cannot receive live-in care. What matters is understanding their individual needs and which professionals need to be involved.

A person living with Parkinson's might, for example, have input from their specialist team alongside day-to-day help from a Caregiver.

Someone living with cancer may have specialist nurses involved while also needing support with personal care, meals, mobility or everyday tasks at home.

The person's clinical needs still need to be managed by the appropriate healthcare professionals. Live-in care can form another part of the wider support around them.

What should families ask when considering live-in care?

If you are exploring live-in care, it is worth going beyond asking whether a provider has a Caregiver available. Understanding how the care will actually work can help you make a more informed decision.

Useful questions to ask:

  • What can the Caregiver support my loved one with day to day?
  • How will you understand their individual care needs?
  • How do you match Caregivers with clients?
  • Will we be able to see a profile or speak to the Caregiver beforehand?
  • What happens if the personality match does not work?
  • How will the Caregiver work alongside nurses or other healthcare professionals?
  • Are any additional healthcare tasks needed, and who would train and assess the Caregiver to carry them out?
  • What are the Caregiver's usual working hours and breaks?
  • What happens if my loved one needs regular support overnight?
  • How will the care package be reviewed if their needs change?

These questions can help you understand not only what support is available, but how it will work in your loved one's home.

Live-in care is about building the right support around the individual

There is no single description of live-in care that will apply in exactly the same way to everybody. One person may mainly need help with personal care, meals and getting around safely. Another may have several healthcare professionals involved and need a Caregiver who can work alongside them. Someone else may value companionship and support getting out into their community just as much as practical help at home.

The Caregiver matters, but so does everything around them: the care plan, the matching process, communication with the family, input from healthcare professionals and regular reviews as the person's needs change.

That is why understanding what live-in care can and cannot provide is so important. It allows families to move beyond the idea that a live-in Caregiver either has to "do everything" or cannot support somebody with more complicated needs.

The reality can involve different people working together, each providing the support that falls within their role.

Start with the support your loved one actually needs

If you are considering live-in care, begin with your loved one rather than the label. What help do they need in the morning? Can they prepare meals? Do they need support with personal care or mobility? Are nurses or therapists already involved? Do they need help getting out of the house? What happens at night?

Then consider the person themselves. What kind of personality would they feel comfortable sharing their home with? What matters to them about their daily routine? What would help them continue living life in the way they want?

Those answers can provide a much clearer picture of what the right care arrangement needs to look like.

If you would like to understand the service in more detail, our Live-in Care page explains how support at home works, while our Live-in Caregivers page explains more about Caregiver selection, matching and day-to-day arrangements.

Continuing the conversation

If you're navigating the care journey, you may find it helpful to explore more episodes of The Care Podcast, where families and care professionals speak honestly about the realities of care.

If you are thinking about support for yourself or someone you love, our team is here to talk things through. Helping families make sense of care is what we do.

You may also find our Care Advice Hub useful, where we share practical guidance for families at every stage of their care journey.

Episode details

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Live-In Care Misconceptions: What Can a Live-In Carer Actually Do? podcast episode cover
Series
The Care Podcast
Episode title
Live-In Care Misconceptions: What Can a Live-In Carer Actually Do?
Release date
Duration
11 mins 19 secs
Episode
Episode 34
Season
Season 1
Host
Jo Cleary
Guest
Sophie Ledbrooke, Head of Live-in Care, Unique Senior Care
Produced by
Unique Senior Care
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This article was last reviewed and updated on 24th September 2026

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