How to Know If Your Elderly Parent Needs More Help at Home

Read the full transcript

Small Changes to Look Out for in an Elderly Parent

0:00
Thank you so much for joining us today, Nicola. We've talked a lot in previous episodes about how families will often come to a point of crisis when something has gone particularly wrong or a loved one has deteriorated. But in this episode, we're going to think about the opposite: the times when changes are quite gradual. Are there ways that families can spot those more gradual changes?

Why can gradual changes be difficult for families to spot?

0:23
The gradual changes can be more difficult when you're a family member. When we're coming in to do an assessment to see what somebody's needs are, the family obviously knows the client best and may recognise the little things that are changing.

0:55
But families also compensate for people. A wife or husband may not want to show how much help they need because they're fearful of being separated or taken away from their own home. Their partner might compensate for somebody forgetting to do something or manage changes such as continence themselves because they want to keep it within the family rather than letting other people know.

1:21
Families are often the people who see the slightest changes. The more we know, the more we can help sooner rather than later.

What if an elderly parent starts eating less?

1:39
If we're already supporting somebody and the family thinks, "Mum isn't really eating as much as she normally eats," that's something we can look at during a review. Does she need extra help with meal preparation, which could then help with her nutrition?

2:06
Sometimes by trying to protect people, we can do the opposite of getting them the help they need. Although these things can feel very private, honesty helps us understand what is really going on.

How can regular Caregivers notice small changes?

2:26
Consistency with Caregivers can help because they're going to know the clients. They may see little things, such as somebody hiding food in bins, or saying they're washing when they're not.

2:48
Personal care is a big thing. When we've done something ourselves all our lives and suddenly can't do it, having somebody come in to help can feel very private.

3:00
People who are visiting daily may be able to see those changes. Care records can also help with reviews and with spotting concerns before they become more serious.

What can missed medication tell us?

3:10
Changes are often around food, medication or personal care. With medication, somebody may have been self-medicating because they want to keep control and continue doing what they can for themselves.

3:34
But a Caregiver might observe that medication is still there from the day before. That gives us an opportunity to ask: are you struggling with your medication? Has something changed? Is something confusing you?

4:01
Sometimes it can be a quick fix. Perhaps the medication has been put on a table where the person isn't used to seeing it, and a reminder that it needs to be on the kitchen worktop may help.

4:26
It's about keeping people motivated and supporting them to remain in their own environment and feel safe for as long as possible.

Why are urinary tract infections important in older people?

4:47
People don't always realise how seriously a urinary tract infection can affect somebody. A person can become very confused and that can contribute to other risks, such as having a fall.

5:12
Having somebody there who can recognise that something has changed before it reaches that point can help keep the person safe in their own environment.

What signs of a UTI might a family notice?

5:20
You might notice somebody going to the toilet more often than they normally do, a strong smell when they go to the toilet, leaking into clothing or pain while urinating.

5:34
There can also be signs of confusion. Sometimes that confusion can be put down to somebody getting older rather than being connected with a UTI.

5:54
It can be particularly difficult when somebody is living with dementia because they may already show some confusion. If they then have a UTI, that confusion may increase. Things they could previously remember to do may suddenly become more difficult.

Why does a sudden change in confusion matter?

6:17
Caregivers can keep an eye on changes and record what they have noticed. They can also flag concerns with the senior team so that the appropriate next steps can be considered.

6:42
With a condition such as dementia, confusion may already be present. But there can be a difference between gradual change and a sudden change in how somebody is behaving.

What should families do when they notice a change?

7:05
If a family member notices a sudden change, they can get in touch with the management team. We can look through the care records to see whether Caregivers have also noticed the change and consider whether a review would be helpful.

7:31
The client should be involved in that conversation as much as possible. Even where somebody lacks capacity, they should still be involved as much as they can be.

7:40
It can help to have relaxed conversations rather than making everything formal. We might ask whether the person feels they're no longer coping in a particular area and whether they would like to try some additional support.

Does needing more help mean introducing care every day?

7:48
It's about taking slow steps. Going straight in with seven days a week of help with personal care may be too much for some people.

7:58
You have to provide support at the level that is right for the person in front of you. What works for one person will be different from what works for somebody else.

How can the care team work with families and healthcare professionals?

8:19
Families should be involved as much as they want to be. Some families worry that once care starts, everything is going to be taken over and they won't be involved in decisions about Mum or Dad anymore.

8:36
How much practical help the care team provides can depend on what works for that family. A relative may be at work and unable to make a call, in which case we may be able to help contact the doctor and let the family know what has happened.

8:59
Some families live abroad. We can help with arrangements, or the family may want to arrange things themselves. It's about the whole family and support network around the person and finding what works for them.

How can home care help family members too?

9:20
Even if you live around the corner from Mum or Dad, having that additional support can lift some of the weight. When you're in the middle of a situation and worried about somebody you love, it can sometimes be difficult to think clearly about how to resolve a problem.

9:52
Experienced care professionals may have come across similar situations before. They can offer advice, suggest a starting point and provide reassurance that there may be ways to work through what is happening.

Does needing more care mean Mum or Dad has to leave home?

10:20
One of the big questions families ask when needs gradually change is whether Mum or Dad will have to leave home.

10:46
Families also ask whether they're doing the right thing for their loved one. Often they know that person best, but they want reassurance that it can still be okay for them to stay at home.

11:05
A small change can make families worry that this is another step towards Mum needing 24-hour care. People don't always know what home care can look like until different options are discussed.

Can additional home care be temporary?

11:32
For one person, one call a day may be enough. For somebody else, one call a week may be enough. More support can be added if it is needed.

11:43
Putting additional care in doesn't mean it has to be permanent. If somebody has a urinary infection, for example, they might need some extra care temporarily. When they're better, the support can be reviewed and potentially reduced again.

What's the most important thing when someone's needs are changing?

11:59
If you could give families one takeaway about spotting gradual changes and knowing how to deal with them, what would it be?

12:10
Definitely open communication with everybody who's involved, so that the person in the middle is getting the right care at the right time.

2 October 2026 · 13 mins 17 secs

How to Know If Your Elderly Parent Needs More Help at Home

When changes happen suddenly, it can be obvious that an elderly parent or loved one needs more help. A fall, a hospital admission or a significant deterioration can quickly lead to conversations about care. But what happens when there isn't a crisis? Perhaps Mum isn't eating quite as much as she used to. Dad has started forgetting his medication. Someone who has always taken pride in their appearance seems to be washing less often. Or maybe a loved one simply seems a little more confused than usual. Individually, these changes can seem small. They can also develop gradually, making them particularly difficult to recognise when you see somebody regularly. In this episode of The Care Podcast, Nicola Culkeen, Registered Manager at Unique Senior Care, talks about the small changes families and Caregivers may notice, why it is important to share them and how responding early can sometimes prevent a relatively minor problem from becoming more serious.

Why can gradual changes in an elderly parent be difficult to spot?

Families often know their loved one better than anybody. That can put them in the best position to recognise when something is different. But being close to somebody can sometimes make gradual change harder to see too. If you visit your parent regularly, you may naturally begin doing a little more for them without really thinking about it. You might prepare their meal because they haven't eaten yet, remind them to take their medication or take over a household task that they once managed themselves. Over time, those small adjustments can become part of the normal routine. Nicola explains in the podcast that families can sometimes compensate for their loved one. This is usually done with the best intentions, but it can make it harder to see how much somebody's needs have actually changed. There may also be things an older person does not want to talk about. They may be worried that admitting they are struggling will mean losing their independence or having to leave their home. That can be particularly true of very personal matters such as continence or washing and dressing.

A small change doesn't automatically mean somebody needs a major change in care.

It may simply be a sign that it is worth looking more closely at what has changed and whether a little extra support could help.

What small changes should you look out for in an elderly parent?

There isn't one single sign that tells you somebody needs more support. What matters is often noticing what is different for that particular person. In the podcast, Nicola talks about several areas where families and Caregivers may begin to notice changes:
  • Eating less than usual
  • Food being left or hidden rather than eaten
  • Missing medication or becoming confused about medication
  • Washing or managing personal care less regularly
  • Changes in continence or toileting
  • Going to the toilet more frequently
  • New or increased confusion
  • Finding everyday routines harder to manage
None of these should be considered in isolation. There can be different reasons why someone's habits or behaviour change. The useful question is often: is this different from what is normal for them? A parent who has always had a small appetite may not cause concern by eating a light lunch. If someone who normally eats well suddenly starts leaving food untouched, however, that is a change worth noticing.

What can changes in eating tell you?

One example Nicola gives is a family noticing that Mum isn't eating as much as she normally does. The answer does not necessarily have to be a major intervention. It may be a case of looking at what is making meals more difficult. Does she need some help preparing food? Has preparing meals become harder? Would a little support at mealtimes make a difference? A Caregiver who visits regularly may also notice things that are less obvious during an occasional family visit, such as food repeatedly being left or hidden in the bin. That information can then form part of a wider conversation about whether the person's needs have changed. The aim is not to take over tasks somebody can still manage. Maintaining independence and continuing to do things for ourselves can be important. Instead, it is about recognising when a particular part of everyday life is becoming harder and considering what might help.

What if an elderly parent starts missing their medication?

Medication is another example Nicola discusses. Someone may have managed their own medication independently for years and understandably want to continue doing so. But a Caregiver might begin to notice that medication from the previous day is still there. That does not automatically tell you why it has happened. Perhaps the medication has changed. Maybe the instructions have become confusing. Nicola explains that it could even be something as simple as the medication being put somewhere different from where the person normally expects to see it. The important thing is noticing the change and asking why it is happening. Sometimes a relatively simple adjustment may help somebody continue managing independently. In other circumstances, missed medication may indicate that their needs should be reviewed.

Why can changes in personal care be difficult to talk about?

Washing, dressing and going to the toilet are private parts of life. If someone has managed their own personal care throughout adulthood, accepting that they now need help can understandably be difficult. An older person may say they have washed when they haven't, or find ways to avoid admitting that a particular task has become difficult. Family members can find these conversations uncomfortable too. There can be a temptation to protect somebody's privacy by not mentioning what you have noticed. However, Nicola's message in the podcast is that open communication can help the people providing care understand what support is actually needed. That does not mean removing somebody's independence or immediately introducing lots of care. It means having enough information to understand what has changed.

Why do regular Caregivers sometimes notice changes before other people?

Consistency can be particularly useful when trying to identify gradual changes. A Caregiver who knows somebody's normal routines is more likely to recognise when something is different. They may know what that person normally eats, how they usually manage their medication or what their typical behaviour is like. Care records can also help build a picture over time. One observation on its own may not mean very much. Several similar observations can make a pattern easier to recognise. For families, this can be especially helpful when they do not live nearby or cannot visit as often as they would like.

Small changes worth sharing

Eating less Missed medication Personal care changes Toileting changes Increased confusion Different routines

Can sudden confusion in an elderly person be a sign that something is wrong?

A change in confusion is one of the important examples raised in the podcast. This can be particularly difficult for families supporting somebody living with dementia. Confusion may already be part of that person's condition, so it can be tempting to assume that becoming more confused is simply part of its progression. Nicola highlights the importance of noticing a change from that person's usual behaviour. For example, are they suddenly much more confused than normal? Are they forgetting things they would usually remember to do? One possible cause discussed in the episode is a urinary tract infection, or UTI.

What signs of a UTI might families notice?

Nicola discusses several changes that could be associated with a UTI, including:
  • Going to the toilet more often than usual
  • A noticeable change in the smell of urine
  • Leaking urine or changes in continence
  • Pain when urinating
  • Increased confusion
The important point is not that families should try to diagnose the cause themselves. It is that a sudden change should not necessarily be dismissed as "just getting older" or, in someone living with dementia, automatically attributed to their dementia. If somebody becomes suddenly more confused or noticeably different from their usual self, it is worth seeking appropriate advice. Recognising that something has changed gives families and care teams an opportunity to look into what may be happening rather than waiting for the situation to escalate.

What's the difference between gradual and sudden changes?

Some changes happen slowly. A person may gradually begin eating less, need a little more help preparing meals or find personal care increasingly difficult. Other changes can be much more noticeable. Someone who was managing reasonably well may suddenly seem significantly more confused or behave very differently from usual. This distinction can be particularly important when somebody is living with dementia. Dementia can involve changes over time, but a sudden difference in someone's usual presentation may warrant further attention rather than simply being assumed to be part of their condition. Knowing someone's normal routines and behaviour can therefore be extremely useful.

What should you do if you notice your parent's needs changing?

Start by sharing what you have noticed. If your loved one already receives care at home, that could mean speaking to their care team so your observations can be considered alongside what Caregivers have seen during their visits. The team can look at care records and consider whether the same change has been noticed by other people. A care review may then help establish whether the person's current support still meets their needs. Where appropriate, the family or care team may also need to involve other healthcare professionals. Nicola explains that how this happens can depend on the family and the individual. Some relatives want to arrange appointments and speak to the GP themselves. Others may be at work, live further away or even live abroad and need more practical help coordinating things. The aim is to work around the person and the support network they already have.

Does needing more help mean Mum or Dad will have to leave home?

This is one of the worries Nicola says families often have. A small change can feel much bigger when you are the person closest to it. If Mum is no longer managing something she previously did independently, it is understandable to wonder whether this is the beginning of a move into 24-hour care. But needing more support in one area does not automatically mean somebody has to leave their home. Sometimes the answer might be a relatively small adjustment. Someone who is finding showering difficult may benefit from support with personal care. Somebody who is eating less may need help preparing a meal. Another person might need additional support while recovering from an illness. The level of care should be based on what that individual needs rather than assuming everybody follows the same path.

Can home care be increased gradually?

Yes. This is an important point from the podcast. Nicola explains that care does not always have to jump from very little support to visits seven days a week. For some people, beginning with one visit a week to help with a particular task may be appropriate. For somebody else, more frequent support may be needed. The important thing is finding the level that is right for the individual.

Support can change as needs change

1. Notice what's changed

Look at what is different from the person's usual routine rather than assuming one small change tells you everything.

2. Talk about it

Share what family members, the person themselves and regular Caregivers have noticed.

3. Review the support

Consider whether the current care arrangement is still meeting the person's needs.

4. Adjust when needed

Additional care does not necessarily have to be permanent. Support can be reviewed again as circumstances change.

Can extra home care be temporary?

It can. An increase in care does not necessarily mean that the same level of support will always be needed. Nicola uses the example of somebody who is unwell with a urinary infection. They may temporarily need more help while they recover. Once they are feeling better, their care can be reviewed and it may be appropriate to reduce that additional support again. This flexibility matters because people's needs are not static. Care can be adapted around what somebody needs now rather than assuming every increase has to be permanent.

How can families talk to an elderly parent about needing more help?

For somebody who values their independence, a conversation about needing help can feel threatening. They may hear "you need more support" and worry that decisions are going to be taken out of their hands. Nicola describes a gentler, person-centred approach. Rather than arriving with a fixed idea of what needs to happen, the conversation can begin with the area that has become difficult. Are you finding this harder than you used to? Would it help if somebody supported you with this particular task? Could we try a little help and see how it feels? The person receiving care should remain involved in conversations about their own life as much as possible. That is very different from assuming that because one thing has changed, everything now needs to change.

Why do families sometimes need support too?

Caring about somebody can make it harder to look at a situation objectively. When you are worried about Mum or Dad, dealing with a new problem and trying to work out what to do next, there is naturally emotion involved. Nicola talks about the reassurance that can come from having an experienced care team to speak to. They may have dealt with similar situations before and can help families consider possible next steps. That can be useful even when relatives live nearby. For family members who live a long distance away or abroad, knowing somebody is regularly seeing their loved one and can flag changes can provide an additional layer of support. It does not mean taking the family out of the picture. Instead, care can work around how involved the family wants and is able to be.

What should families keep an eye on between visits?

You do not need to turn every visit with Mum or Dad into an assessment. Often it is simply about knowing their normal routines and paying attention when something feels different. You might ask yourself:
  • Are they eating as they normally would?
  • Does their medication appear to be managed in the usual way?
  • Are they managing washing, dressing and other personal care?
  • Have their toileting habits changed?
  • Do they seem noticeably more confused than usual?
  • Are everyday tasks becoming harder?
  • Have you quietly started doing more for them than you did a few months ago?
That final question can be particularly revealing. Sometimes the change is not immediately obvious in the older person because the people around them have gradually changed what they do to compensate.

Small changes don't always require big solutions

Perhaps the most reassuring message from this conversation is that recognising a change does not mean assuming the worst. It means becoming curious about what has changed and why. If Mum is eating less, what is making meals difficult? If Dad has missed medication, what happened? If personal care has changed, is there a particular task that has become harder? If somebody seems suddenly more confused, could there be another reason that needs attention? Those conversations can help build a clearer picture of what somebody actually needs. For some people, that may lead to additional hourly care at home. For others, the existing care arrangement may simply need adjusting. And sometimes the right next step will involve seeking advice from an appropriate healthcare professional. The starting point is noticing the change rather than waiting for a crisis.

Knowing when to ask for more support

There is no single moment when every family should introduce care or increase the support their loved one receives. People have different routines, different health needs and different ideas about what independence means to them. What can help is looking at the whole picture. Is something changing? Is it becoming harder for your loved one to manage a particular part of everyday life? Are you or other family members having to do more to keep things running? Are several small changes beginning to add up? If you're starting to ask those questions, our Is It Time for Care? tool can help you think through changes in areas such as meals, medication, personal care and everyday life. You can also learn more about flexible support at home on our Hourly Care page. The key message from Nicola's conversation is simple: open communication matters. The more families, the person receiving care and their Caregivers can share what they are noticing, the better the opportunity to provide the right support at the right time.

Continuing the conversation

If you're navigating the care journey, you may find it helpful to explore more episodes of The Care Podcast, where families and care professionals speak honestly about the realities of care. If you are thinking about support for yourself or someone you love, our team is here to talk things through. Helping families make sense of care is what we do. You may also find our Care Advice Hub useful, where we share practical guidance for families at every stage of their care journey.

Episode details

How to Know If Your Elderly Parent Needs More Help at Home podcast episode cover
Series
The Care Podcast
Episode title
How to Know If Your Elderly Parent Needs More Help at Home
Release date
Duration
13 mins 17 secs
Episode
Episode 35
Season
Season 1
Host
Jo Cleary
Guest
Nicola Culkeen, Registered Manager, Unique Senior Care
Produced by
Unique Senior Care
Listen now
Download MP3
Listen on Spotify
Listen on Apple Podcasts

This article was last reviewed and updated on 5th October 2026

Scroll to Top