Kaydeen Leslie, Live-in Care Manager at Unique Senior Care
Overseeing care day to day, ensuring clients feel supported and Caregivers have what they need to deliver consistent, reliable care.
With over 20 years’ experience in care, Kaydeen Leslie brings a practical and people-focused approach to her role as Live-in Care Manager for the North of England. Her journey into care began after supporting a close family member, giving her a personal understanding of the importance of reliable, compassionate support. She works closely with clients, families, and Caregivers to ensure care is well organised and tailored to each individual’s needs.
Kaydeen’s experience has given her a strong understanding of the importance of communication, reassurance, and building trusting relationships with the people she supports. Her approach reflects recognised best practice within the home care sector, including guidance from the Homecare Association.
In her role, Kaydeen regularly checks in with both clients and Caregivers to ensure care is running smoothly and everyone feels supported. She works closely with her team to maintain consistency and address concerns early where needed.
Her approach is centred on making people feel comfortable, well looked after, and supported to live well at home.
Expertise and training
Over 20 years’ experience working across adult social care and live-in care services
Entered the care profession after supporting a close family member, giving her a personal understanding of the importance of compassionate and dependable care
Strong understanding of supporting people to remain safe, comfortable, and well supported in their own home
Experienced in building trusted relationships with clients, families, and Caregivers to ensure care remains consistent and responsive
Knowledge of best practice within the home care sector, including guidance from the Homecare Association
Skilled in carrying out regular client and Caregiver check-ins to monitor care quality, offer reassurance, and identify concerns early
Strong focus on communication, consistency, and helping both clients and Caregivers feel confident and supported day to day
How Kaydeen supports colleagues and clients
Kaydeen works closely with clients and Caregivers to ensure care is running smoothly and everyone feels supported day to day. Through regular check-ins and ongoing communication, she helps make sure care remains consistent and responsive to each person’s needs.
She provides practical guidance and reassurance to Caregivers, helping them feel confident in their role and supported in delivering care at home. Her approach reflects recognised good practice within the home care sector, including guidance from the Homecare Association.
Kaydeen also works to identify concerns early and address them before they affect day-to-day care. By staying closely involved and approachable, she helps create a more settled experience for both clients and colleagues.
Her focus is on ensuring clients feel safe, listened to, and well looked after, while helping Caregivers feel valued and supported in their role.
In Kaydeen's words..
My insights on supporting people at home
"I think the best care comes from taking the time to really listen to people and understand what helps them feel comfortable and supported.
For many clients, it’s the small things that matter most - feeling reassured, having familiar routines, and knowing someone is there who genuinely cares. I believe good care should help people feel confident and settled in their own home, not like their life has been taken over.
I also feel it’s important that Caregivers feel supported and appreciated. When people feel valued and confident in what they’re doing, it creates a much better experience for everyone involved."
How I got into my role
"I came into care after supporting a close family member, which gave me a personal understanding of how important good care and support can be.
That experience stayed with me and led me into a career in care more than 20 years ago. Since then, I’ve worked with many different clients and families and have always enjoyed building relationships and helping people feel more supported in their day-to-day lives.
What I enjoy most about my role now is getting to know people, supporting Caregivers, and seeing the positive difference that good care can make at home."
More from Kaydeen
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Page written by:
With over 40 years of experience in the care industry, providing outstanding care has always been Helena’s core mission.
Helena has been a dedicated member of Unique Senior Care for eight years, starting as Care Manager and advancing to Head of Extra Care and now serving as Director of Operations.
She holds a Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services (England), as well as a Diploma in Welfare Services. Helena has completed various leadership and management courses, enhancing her expertise in the care industry.
Helena has authored published articles, including one for Skills for Care on managing change through the COVID pandemic. She has a steadfast commitment to advocating for and supporting those in need, ensuring their voices are heard and their rights upheld.