Summary: Unique Senior Care has won three awards at the Great British Care Awards, recognising our approach to recruitment, looking after our team and working together to provide care at home. Here’s why these awards mean so much to us, and what they mean for the people and families we support.
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Well, this was a lovely surprise! Unique Senior Care has come away from the Great British Care Awards with not one, not two, but three awards, and we’re rather pleased about it!
It’s always nice to have something to celebrate, but these particular awards feel special because they recognise the people behind the care we provide. From our Carers supporting clients in their own homes to the teams working behind the scenes, there’s a lot of hard work that goes into making sure everything runs smoothly. And it’s lovely to see that recognised.
Three awards for our team
We were pleased to be named winners in three categories:
- The Three Rs’ Award (Recruitment, Retention and Recognition): Recognising how we recruit the right people, support them throughout their careers and make sure their hard work is appreciated.
- The Home Care Team Award: Celebrating the teamwork involved in providing and managing care at home.
- The Home Care Employer Award: Recognising the importance we place on creating a supportive workplace where people can learn, develop and feel valued.
Although each award focuses on something slightly different, they’re all connected by something we’ve believed since the beginning: good care starts with good people.
Good care starts with good people
At Unique Senior Care, our philosophy is People Above All Else. That means looking after the people who receive our care, but it also means looking after the people who provide it.
We take recruitment seriously because we know how much it matters who walks through someone’s front door. Skills and experience are important, of course, but so are kindness, patience and the ability to make someone feel comfortable in their own home.
Once someone joins our team, we want them to feel properly prepared and supported. Our Carers receive face-to-face induction training, followed by ongoing learning and guidance as they develop in their roles.
It’s an approach we’ve invested in for years, including through our award-winning live-in Carer training.
And support doesn’t stop when the training finishes. Our Care Managers, Coordinators and wider teams are there to help with the everyday questions, changes and challenges that come with providing care.
We also believe it’s important to recognise the people doing this work. Caring for someone is a responsibility, and a simple thank you, some encouragement or knowing there’s someone to turn to can matter a great deal.
What these awards mean for families
If you’re arranging care for someone you love, you probably won’t be thinking about recruitment policies or staff development programmes.
You’ll be thinking about the person who’s going to arrive at Mum or Dad’s house. Will they be kind? Will they understand their routines? Will they notice if something isn’t quite right? And will there be someone to speak to if their needs change?
Those are the things that really matter. That’s why we put so much care into choosing, training and supporting our Carers. We want them to feel confident in their roles, and we want families to know there’s a wider team helping to manage the care, rather than leaving everything to one person.
Our approach to recruiting and supporting our Carers is one part of that. Another is taking the time to understand each person’s needs and preferences, so we can arrange care that feels familiar and personal.
Of course, winning an award doesn’t mean every day will be perfect. Care is personal, people’s needs change, and there will always be things to learn and improve.
But we’re pleased that the work we put into supporting our team has been recognised, because it’s such an important part of how we look after the people who trust us with their care.
A thank you to our team and families
These awards really belong to the people who make Unique Senior Care what it is. To our Carers, Care Managers, Coordinators, Recruitment Team, Trainers and everyone else working behind the scenes, thank you for everything you do. We’re very proud to have you as part of the team.
We’d also like to thank our clients and their families for the trust they place in us, along with the professionals and organisations we work alongside.
We’re certainly not going to pretend we weren’t pleased to bring home three trophies. There may even have been a few celebrations afterwards!
But once the trophies have found a home, it’s back to the everyday work that matters most: looking after our people and providing the kind of care we’d want for our own families.
Find out more about care with Unique Senior Care
If you’re considering care for yourself or someone close to you, it’s natural to have questions about who will be providing that care and how they’ll be supported.
We’re always happy to explain how we work, from getting to know your needs and matching you with a suitable Carer to the ongoing support provided by our wider team.
You can get in touch with our team to talk through your options. There’s no pressure, just a chance to ask questions and find out what might work for you and your family.
External references
Unique Senior Care is a CQC-regulated provider of live-in and visiting care. Visiting care is available in our local service areas, while live-in care is available across England.
Chloe joined us in early 2024 as our content manager. Having earned a first-class degree in digital marketing and spending more than six years in public relations, she’s well-placed to shape informative content, editorial policy and heartfelt stories that help inform our clients and connect them with the care they need.
Having worked across a multitude of different industries before care, Chloe’s passion lies in the meaningfulness of her work – from creating content that guides clients through their care journey to helping Caregivers find a rewarding new role.
At Unique, Chloe finds fulfilment in our supportive culture and the heart-warming stories from both clients and carers that highlight the impact of our services.
Chloe holds a first-class Bachelor’s degree in Digital Marketing from University College Birmingham. Before joining Unique Senior Care, she spent over six years working in public relations, including roles at WPR Agency and her own PR consultancy, building experience across content strategy, brand storytelling and media relations. She brings this background to shaping the editorial voice and content strategy behind Unique Senior Care’s care advice, client stories and news.