Best live-in care in Surrey compared

Choosing care is one of the biggest decisions a family can make. If you are exploring live-in care in Surrey, it is natural to ask which providers operate locally, how they differ and what you should compare before making a decision.

This guide is produced by Unique Senior Care, a fully managed live-in care provider supporting families across Surrey. Our live-in care service is registered through our Solihull location, which is rated Outstanding overall by the Care Quality Commission.

We have included our own service alongside other established fully managed and introductory live-in care providers available in Surrey. Each provider is compared using the same criteria, including regulation, oversight, reviews, pricing and the way care is managed.

The information is based on publicly available sources, including CQC records, homecare.co.uk, Trustpilot and providers’ own websites. Ratings, prices and services can change, so it is always worth checking the latest information directly before making a decision.

For a wider picture of how care is delivered across the county, including demand, workforce pressures and local care provision, see our State of Care in Surrey report.

 

How We’ve Compared Live-in Care Providers in Surrey

We’ve included established providers that families are likely to come across when researching live-in care in Surrey and compared them using the same criteria.

Criteria used:

• Regulation and CQC ratings: Whether the service is CQC regulated and the rating of the relevant registered location.
• Care model and oversight: Whether care is fully managed or provided through an introductory or self-managed arrangement.
• Surrey coverage: Where the provider offers live-in care across the county.
• Specialist support: The types of care and conditions the provider says it can support.
• Independent reviews: Current scores and review volumes on platforms such as homecare.co.uk and Trustpilot.
• Pricing: Published starting prices where these are available.

Provider information and comparison data last checked: August 2026.

 

Best Fully Managed Live-in Care Providers in Surrey

With fully managed live-in care, the provider takes ongoing responsibility for managing and overseeing the care rather than simply introducing a family to a Caregiver. This typically includes assessing care needs, creating and reviewing the care plan, recruiting and supporting Caregivers and providing ongoing management when needs or circumstances change.

Unique Senior Care is one of the fully managed live-in care providers supporting families in Surrey, alongside providers such as Trinity Homecare, The Good Care Group, Home Counties Carers, Home Instead and Right at Home.

 

Fully Managed Live-in Care Providers in Surrey Compared

The table below gives a quick comparison of the fully managed providers covered in this guide. CQC ratings apply to specific registered services rather than automatically to an entire national brand, so we have made this distinction where relevant.

Information checked in August 2026. Review scores, prices and service availability can change. Some review scores relate to an individual local service while others relate to a wider provider or group, so they should be considered alongside the full provider information below.

 

Unique Senior Care

As this guide is published by Unique Senior Care, we’ve included our own service first so you can compare it with other providers using the same criteria.

We provide independently owned, fully managed live-in care across Surrey. Our live-in care service is registered through our Solihull location, which is rated Outstanding overall by the CQC.

Families in Surrey are supported by a dedicated regional Care Manager who remains involved in care planning, reviews and ongoing Caregiver support. Each Care Manager supports no more than 18 clients, and we recruit around one in every 80 Caregiver applicants. We also provide 24/7 support and prioritise continuity through small, consistent Caregiver teams.

• Ownership & Model: We are independently owned and led by Co-Founders Philip Wright-Howarth and Philip Maundrill. Established in 2011, we provide fully managed care rather than operating as an introductory agency.
• Surrey Coverage: We support families across Surrey, including Guildford, Woking, Reigate, Epsom, Farnham, Leatherhead, Weybridge, Walton-on-Thames and surrounding areas.
• Local Care Management: Surrey clients are supported by a dedicated regional Care Manager who works with families, Caregivers and the wider team to oversee the care plan and respond as needs change.
• CQC Rating: Our live-in care service is registered through our Solihull location, which is rated Outstanding overall. It is rated Outstanding for Responsive and Well-led, and Good for Safe, Effective and Caring. CQC reviewed available information in July 2023 and did not identify a need to reassess the rating at that stage.
• Care Management & Oversight: Each Care Manager supports no more than 18 clients, helping them stay closely involved in care planning, reviews, Caregiver support and changes in care needs. Our team is available 24/7 to support clients and Caregivers.
• Caregiver Recruitment: We recruit around one in every 80 Caregiver applicants. Our recruitment process considers experience and suitability as well as the values and personal qualities needed to support someone in their own home.
• Caregiver Matching & Continuity: Families are involved in matching Caregivers based on care needs, personality, interests and preferences. We aim to build a small, consistent team around each client so they can be supported by familiar Caregivers wherever possible.
• Contingency & 24/7 Support: As a fully managed provider, we remain responsible for supporting the care arrangement once care begins. If a regular Caregiver is unavailable, our team takes responsibility for arranging suitable cover.
• Services & Specialist Support: We support people who need everyday live-in care as well as those living with dementia and Alzheimer’s, Parkinson’s and other complex conditions. Respite care, rehabilitation and recovery, post-operative support and end-of-life care are also available.
• Training: We have received the Princess Royal Training Award three times in recognition of our approach to learning and development, including our Live-in Caregiver induction.
• Reviews & Awards: We have a homecare.co.uk review score of 9.8/10 from more than 250 reviews and have been named a homecare.co.uk Top 20 Home Care Group for six consecutive years. A full list of recognition is available on our awards and recognition page.
• Pricing: Live-in care in Surrey starts from £1855 per week for one person and £2310 per week for a couple. The final cost depends on the level of care and support required.

 

Trinity Homecare

Trinity Homecare is based in Worcester Park and provides both visiting care in selected areas and fully managed live-in care. Its Worcester Park service provides live-in care as well as local visiting services.

• Ownership & Model: Fully managed provider operating as part of Trinity Homecare Group, which is backed by Limerston Capital.
• Surrey Coverage: Based in Worcester Park, with live-in care available more widely across mainland England and visiting care delivered in selected local areas.
• CQC Rating: Trinity Homecare (Worcester Park) is rated Outstanding overall. The latest assessment took place in August 2025, with the report published in October 2025. Safe is rated Good, while Effective, Caring, Responsive and Well-led are rated Outstanding.
• Care Management & Oversight: Care Managers assess needs, oversee care plans and support employed Caregivers. Trinity also provides out-of-hours support and arrangements for alternative Caregivers when regular Caregivers take a break.
• Services & Specialist Support: Live-in care, visiting care, dementia care, personal care, companionship, respite and end-of-life care, with additional support according to individual needs.
• Reviews: Trinity Homecare Worcester Park currently has a homecare.co.uk score of 9.8/10 from more than 60 reviews.
• Pricing: homecare.co.uk currently lists live-in care at Trinity Homecare Worcester Park from approximately £1,694 per week, with higher fees depending on care needs.

 

The Good Care Group

The Good Care Group is a national fully managed live-in care provider supporting families across Surrey as well as other parts of England and Scotland. It directly employs its Caregivers and uses regional Care Managers to oversee care.

• Ownership & Model: Fully managed provider operating as part of Elevate Care International, which has been backed by The Halifax Group since 2023.
• Surrey Coverage: The Good Care Group states that it provides live-in care across Surrey, including areas such as Woking, Guildford, Esher, Walton-on-Thames, Weybridge and Camberley.
• CQC Rating: Its registered English service is rated Outstanding overall, with all five areas rated Outstanding at its most recent full inspection. The full inspection report was published in April 2019.
• Care Management & Oversight: Clients have Care Manager oversight and access to ongoing support. The company also has in-house clinical expertise for people with more complex needs.
• Services & Specialist Support: Live-in care, respite, dementia care, Parkinson’s care, palliative and end-of-life care and support with more complex needs.
• Reviews: The Good Care Group currently has a homecare.co.uk review score of 9.6/10 from 20 reviews.
• Pricing: Full-time live-in care is currently advertised from approximately £256 per day. The final cost depends on care needs.

 

Home Counties Carers

Home Counties Carers is a Surrey-based provider offering visiting and live-in care, with a particular focus on Guildford, Woking, Leatherhead and surrounding areas.

• Ownership & Model: Independently operated Surrey home care provider offering fully managed care.
• Surrey Coverage: Based in Ripley near Woking and focused on care across Guildford, Woking, Leatherhead and nearby communities.
• CQC Rating: Home Counties Carers is rated Outstanding overall. Its latest full CQC inspection report was published in September 2023. Caring and Well-led were rated Outstanding, while Safe, Effective and Responsive were rated Good.
• Services: Live-in care, visiting care, dementia care and other personalised home care support.
• Reviews: Home Counties Carers currently has a homecare.co.uk review score of 9.7/10 from 47 reviews.
• Pricing: homecare.co.uk currently lists live-in care from approximately £1,222 per week.

 

Home Instead Reigate & Tandridge

Home Instead operates through independently owned local franchises. Its Reigate & Tandridge office provides visiting and live-in care across its local area and is independently regulated by the CQC.

• Ownership & Model: Locally owned Home Instead franchise providing managed care through its own local team.
• Surrey Coverage: Reigate, Tandridge and surrounding communities, subject to local service availability.
• CQC Rating: Home Instead Senior Care Reigate & Tandridge is rated Outstanding overall. Its latest full inspection took place in January 2018, with the report published in March 2018. CQC reviewed available information in July 2023 and did not identify a need to reassess the rating at that time.
• Care Model: The local team assesses needs, develops care plans, employs Care Professionals and provides ongoing management. Matching and continuity are central parts of the Home Instead model.
• Services: Live-in care, visiting care, companionship, personal care and support for people living with dementia and other conditions.
• Reviews: Home Instead Reigate & Tandridge currently has a homecare.co.uk score of 9.6/10 from 36 reviews.
• Pricing: homecare.co.uk currently lists live-in care from approximately £1,820 per week.

 

Right at Home Guildford & Farnham

Right at Home Guildford & Farnham is a locally managed franchise providing visiting and live-in care across Guildford, Farnham and surrounding areas.

• Ownership & Model: Local Right at Home franchise providing fully managed care through its local care and management team.
• Surrey Coverage: Guildford, Farnham, Godalming and surrounding communities, with its wider local territory also extending towards Farnborough, Fleet and Aldershot.
• CQC Rating: The service is rated Outstanding overall. Its current CQC rating dates from May 2020.
• Caregiver Matching & Continuity: Right at Home says clients are matched with Caregivers according to their needs, routines, personality and interests, with continuity of care prioritised.
• Services: Live-in care, visiting care, dementia care, Parkinson’s care, personal care, respite, hospital-to-home support and more complex care.
• Reviews: Right at Home Guildford & Farnham currently displays a homecare.co.uk score of 9.9/10 from more than 120 reviews.
• Pricing: A fixed live-in care starting price is not currently published on its local live-in care page. Families are asked to complete an assessment before receiving an individual quotation.

 

Introductory and Self-Managed Live-in Care Options in Surrey

Alongside fully managed providers, families in Surrey may also come across introductory agencies and self-managed care platforms. Rather than employing and managing the Caregiver on the family’s behalf, these services typically help families find and arrange care with self-employed Caregivers.

This can give families more control over who provides their care and can sometimes cost less than a fully managed service. However, more responsibility for managing the ongoing care relationship usually sits with the person receiving care and their family.

An introductory service is not CQC regulated as the provider of care where it is simply introducing a family to a self-employed Caregiver. Some brands offer more than one model, so it is important to check the exact service being considered.

 

Introductory and Self-Managed Live-in Care Options Compared

These services do not all work in exactly the same way. The table below compares the care model, regulatory position, reviews and current published pricing.

Information checked in August 2026. Trustpilot scores and prices can change. Costs are not directly comparable because introductory, self-managed and managed services structure their fees and responsibilities differently.

 

Elder

Elder is a nationwide introductory agency using an online platform to connect families with vetted, self-employed Caregivers. Elder has a dedicated Surrey service page and says it has hundreds of Caregivers available across the county.

• Ownership & Model: Introductory agency. Caregivers using the Elder platform are self-employed rather than employed by Elder.
• Surrey Coverage: Available across Surrey, subject to suitable Caregiver availability.
• Regulation & Oversight: Elder is not CQC regulated as the provider of the introductory care arrangement. Families choose and engage a self-employed Caregiver and use the MyElder platform to manage aspects of the arrangement.
• Caregiver Vetting: Elder says Caregivers complete suitability screening, background checks, a character assessment and professional reference checks. Elder currently states that around 2% of Caregiver applicants are accepted onto its platform.
• Caregiver Matching: Elder shortlists Caregivers based on care requirements and other preferences, and families can speak with candidates before choosing who they want to work with.
• Reviews: Elder currently has a Trustpilot score of 4.7/5 from 876 reviews.
• Pricing: Elder currently advertises live-in care from £1,210 per week. It states that there are no joining fees, deposits or weekend and bank holiday surcharges.

 

Hometouch

Hometouch was founded by dementia psychiatrist Dr Jamie Wilson and offers two distinct approaches to home care: an introductory model using self-employed Caregivers and a separate CQC-regulated managed care service.

• Ownership & Model: Hometouch operates a dual model. Its introductory service connects families with self-employed Caregivers, while its separate managed care service is delivered through a CQC-regulated model.
• Surrey Coverage: Hometouch operates nationally, including across Surrey, subject to Caregiver availability and the service selected.
• Regulation & Oversight: The introductory model is not itself a regulated care service. Hometouch Care Ltd is CQC registered for its separate managed care model, so families should check which arrangement they are being offered.
• Caregiver Vetting: Hometouch states that Caregivers are vetted before joining the platform, with DBS and reference checks among the checks carried out.
• Clinical Background: Hometouch places particular emphasis on dementia and cognitive impairment and describes its approach as clinically guided.
• Reviews: Hometouch currently has a Trustpilot score of approximately 4.6/5 from more than 150 reviews.
• Pricing: Pricing varies because self-employed Caregivers set their own rates under the introductory model, while regulated managed care is priced separately according to care needs.

 

Country Cousins

Country Cousins describes itself as the UK’s longest-serving introductory live-in care agency. Established in 1959, it matches families with self-employed live-in Caregivers and forms part of the wider Trinity Homecare Group.

• Ownership & Model: Introductory live-in care agency. Caregivers are self-employed and families enter into the care arrangement with them rather than employing a Caregiver through Country Cousins.
• Surrey Coverage: Nationwide live-in care is available across Surrey, subject to Caregiver availability.
• Regulation & Oversight: Country Cousins operates an introductory model and is not CQC regulated as the provider of the care arrangement. The agency provides matching and ongoing support, while the family takes more responsibility than it would with a fully managed provider.
• Caregiver Matching: Country Cousins identifies suitable Caregivers according to the family’s requirements and allows families to speak with potential Caregivers before care begins.
• Services: Standard live-in care, companionship, dementia care, respite and higher-support Care+ arrangements.
• Reviews: Country Cousins currently has a Trustpilot score of 4.6/5 from 129 reviews.
• Pricing: Long-term standard live-in care is currently advertised from £1,155 per week. Higher-support Care+ packages and short-term arrangements cost more, and additional fees may apply.

 

How to Choose Between Live-in Care Providers in Surrey

There is no single provider or care model that will be right for every family. One of the most important differences to understand is who remains responsible for managing the care once it begins.

With a fully managed provider such as Unique Senior Care, the provider remains responsible for overseeing the care arrangement. Our service includes Care Manager oversight, care planning and reviews, Caregiver support, 24/7 assistance and responsibility for arranging suitable cover if a regular Caregiver is unavailable.

With an introductory or self-managed service, families can have more direct control over choosing and working with a self-employed Caregiver and the cost may sometimes be lower. However, the family will usually take on more responsibility for managing the ongoing arrangement.

When comparing live-in care providers in Surrey, ask each company the same practical questions:

• Is the particular service providing my care regulated by the CQC?
• Which CQC-registered location will be responsible for my care?
• Who employs or contracts with the Caregiver?
• Who creates and reviews the care plan?
• Will I have a named Care Manager or other point of contact?
• How many clients does each Care Manager oversee?
• How are Caregivers recruited, vetted and trained?
• How will the Caregiver be matched with the person receiving care?
• What happens if the regular Caregiver is ill, takes a holiday or cannot attend?
• What support is available outside normal office hours?
• What is included in the quoted price?
• Are there additional travel, registration, platform, food or administration costs?

It is also worth checking how recent the relevant CQC rating is. An Outstanding rating remains the provider’s current regulatory rating unless it is reassessed, but some services in Surrey have not had a full inspection for several years.

 

Frequently Asked Questions About Live-in Care in Surrey

Which live-in care providers in Surrey are rated Outstanding by the CQC?

Several fully managed services operating in Surrey have a relevant CQC location rated Outstanding overall, including Unique Senior Care, Trinity Homecare Worcester Park, The Good Care Group, Home Counties Carers, Home Instead Reigate & Tandridge and Right at Home Guildford & Farnham.

The dates and scope of those ratings differ. For example, Trinity Homecare Worcester Park was reassessed in 2025, Home Counties Carers was inspected in 2023, while some other Outstanding ratings date from earlier inspections. Always check the specific CQC-registered service that would be responsible for your care.

Is Unique Senior Care’s live-in care in Surrey regulated by the CQC?

Yes. Unique Senior Care provides fully managed, CQC-regulated live-in care across Surrey. Our live-in care service is registered through our Solihull location, which is rated Outstanding overall by the CQC.

Families in Surrey also have regional Care Manager oversight, with ongoing care planning, reviews, Caregiver support and 24/7 assistance included as part of the managed service.

What does a fully managed live-in care provider do?

A fully managed live-in care provider takes ongoing responsibility for managing and overseeing the care rather than simply introducing a family to a self-employed Caregiver.

This can include assessing care needs, producing and reviewing the care plan, recruiting and supporting Caregivers, monitoring the care arrangement and putting alternative cover in place when a regular Caregiver is unavailable.

At Unique Senior Care, each Care Manager supports no more than 18 clients and remains involved as care needs change.

Are introductory live-in care agencies regulated by the CQC?

No. An introductory live-in care agency that introduces families to self-employed Caregivers, rather than providing and managing the regulated care itself, is not regulated by the CQC for that service.

Some companies offer more than one model. Hometouch, for example, operates an introductory model alongside a separate CQC-regulated managed care service. In these cases, families should check exactly which service they are choosing.

How much does live-in care cost in Surrey?

Live-in care costs vary depending on the provider, the care model and the level of support required. The providers in this comparison currently advertise or list starting prices ranging from around £1,155 per week for some introductory arrangements to more than £1,800 per week for some fully managed services.

Unique Senior Care’s live-in care in Surrey starts from £1855 per week for one person and £2310 per week for a couple. For more detail, see our live-in care costs in Surrey guide.

What should I compare when choosing a live-in care provider in Surrey?

Look beyond the headline weekly price. Useful factors to compare include the relevant CQC rating and inspection date, who manages the care, Care Manager involvement, Caregiver recruitment and training, matching and continuity, support outside office hours and what happens if a regular Caregiver is unavailable.

Independent reviews can also be useful, but consider both the score and the number of reviews rather than relying on the rating alone.

How does Unique Senior Care compare with other live-in care providers in Surrey?

Unique Senior Care is one of several fully managed providers operating in Surrey with an Outstanding overall CQC rating attached to the registered service responsible for its live-in care.

Our model includes a dedicated regional Care Manager, no more than 18 clients per Care Manager, 24/7 support, selective Caregiver recruitment, family involvement in matching and a small-team approach designed to support continuity. We are also independently owned and publish our starting live-in care prices.

Other providers in Surrey have different strengths, geographic coverage, ownership structures, prices and regulatory histories, which is why it is worth comparing the full profiles above rather than relying on one measure alone.

 

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About This Surrey Live-in Care Comparison

This comparison was researched and published by Unique Senior Care, an independently owned, fully managed live-in care provider established in 2011. Our live-in care service is registered through our Solihull location, which is rated Outstanding overall by the Care Quality Commission.

We created this guide to help families compare different approaches to live-in care in Surrey using consistent criteria, including regulation, oversight, reviews, pricing and the way care is managed. Unique Senior Care has been assessed using the same criteria as the other providers included in the comparison.

Provider information was last checked in August 2026 using publicly available information from the CQC, provider websites and independent review platforms. Ratings, prices and services can change, so families should check the latest information directly before making a decision.

 

More Help With Live-in Care in Surrey

If you are still comparing your options, you can explore our Surrey live-in care service, read our Surrey live-in care costs guide, learn more about dementia care in Surrey or visit our Care Advice Hub.

The right choice will depend on your family’s priorities, the level of oversight you want and the needs of the person receiving care. Comparing those practical differences can help you make a more informed decision, whichever provider you choose.