Continence Care

Caring for an older loved one who needs a little extra help with toileting can feel sensitive and emotional. Our elderly continence care offers discreet, respectful support so your family member can stay clean, comfortable and independent at home. We specialise in elderly continence care that puts dignity first, with gentle help using the toilet, managing pads or catheters, and keeping skin healthy - all delivered by experienced carers who treat your loved one like family.

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  • Discreet, compassionate support for older adults experiencing bladder or bowel control issues
  • All care happens at home, so your loved one stays comfortable in familiar surroundings
  • We keep families involved with regular updates, clear care plans and emotional reassurance for everyone
Unique Senior Care clients, Ken and Audrey
A Care Quality Commission badge displaying the rating “Inspected and rated: Outstanding.”
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They change me three times a day… they make us happy and comfortable. We can go to bed and we know that everything is alright.

Rated 9.8/10 on homecare.co.uk

Read all 236 reviews

Unique Senior Care Top 20 Home Care Service Provider Award 2021 to 2025 colour logo

One of the Top 20 Home Care Groups in 2025 - homecare.co.uk

Unique have been brilliant. Everything I said we needed has been provided in a friendly, professional and cheerful manner. I was concerned that my wife would struggle to accept help but the lady who comes is the same one each time, which was something we requested, has built up a good relationship with her.

Neville R (Husband of Client)

Unique have brought peace of mind with their professional and very caring service. From the first phone call, and then every subsequent staff member I met, gave me a feeling of confidence. I now personally understand why Unique comes highly recommended as I too have nothing but praise for the service offered by Unique.

K B (Daughter of Client)

Unique senior home care did a great job of looking after Mum so I could have a short break. We were introduced to the team and carers prior to the days we requested and were very friendly and made Mum feel comfortable. The whole process went very smoothly and we will be getting in touch again for the next break.

K M (Daughter of Client)

I commenced using Unique in 2023 but after a couple of years changed to another Agency who offered a cheaper service. However, I quickly came to the conclusion that you get what you pay for and after 6 months I asked Unique to take me back, They happily agreed and I have been with them ever since.

C M (Client)

After doing lots of research for a suitable care agency for my mum who has dementia, I have been so impressed with Unique Senior Care. They are quick to respond to queries and have ensured that Mum had the best possible match with a carer who would get on well with her. Two weeks ago, Mum was completely against having any help at home; but today she was so grateful to have assistance in getting ready to go out to her day centre -and so was I!

A C (Daughter of Client)

I could not ask for better care. Carers always willing to respect and carry out my requests with a smile. Every need is met.

RG (Client)

We can help with:

  • Help with regular toilet visits and gentle reminders, supporting your loved one to stay clean and comfortable without rushing or embarrassment

  • Support managing bladder and bowel health, including help with continence pads, pull-ups or catheters, always handled with dignity and privacy

  • Gentle skin care and hygiene routines to keep skin healthy and prevent soreness or infection

  • Discreet care that reduces embarrassment or anxiety, helping your loved one feel calm and in control

  • Advice on continence products like pads, bed protectors and barrier creams, and help ordering regular supplies

  • Joined-up care alongside personal care and mobility support, including for people living with dementia

How our continence care works

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Our continence care starts with a free home assessment, where an experienced care coordinator visits to understand your loved one’s toileting needs, routines, and comfort levels. From there, we design a personalised continence care plan that fits around their lifestyle, including toileting schedules, hydration reminders, skin protection, and emotional reassurance.

Your dedicated carer will be carefully matched to your family member and trained in all aspects of continence care for the elderly, including safe handling, infection prevention and techniques that preserve dignity at all times.

We review the plan regularly and adapt it as needs evolve, ensuring your family feels supported at every step. Whether your loved one has mild bladder concerns or complex needs linked to dementia or mobility, we provide gentle , reliable care that helps them remain independent and comfortable at home.

Why choose Unique Senior Care?

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Fully Managed Care

You get a fully managed service, not an agency. Every caregiver is employed, trained and supported so you can feel confident about who’s coming into your home.

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Dementia care expertise

If you’re living with dementia, you have carers with specialist training who understand how to make each day safer, calmer and more comfortable.

Award-winning training

Your caregivers are trained to the highest standards. Our Princess Royal Training Award recognises the in-depth, face-to-face training that helps them give the best support.

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Top-rated by families

You’re in safe hands. Families have rated us a Top 20 Homecare Provider on Homecare.co.uk every year for the last five years.

Regular face-to-face visits

From your first meeting onwards, you have regular in-person touchpoints. We check in, listen and make sure your care plan always fits your needs.

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Care that’s personal to you

We get to know your routines, preferences and personality - then match you with your ideal carer, so you can build a relationship that feels natural and consistent.

Getting care started

Personalised care in just 1 week or less

Simple steps to get the right care in place quickly:

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1. You’ve found the right care

You’re on the right path to personalised support at home.

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You're here

2. Free assessment

Call or enquire online. We’ll start with a chat and arrange a free home visit within days to ensure you get the right care.

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3. Crafting your care plan

We’ll create a care plan tailored to your loved one’s needs and lifestyle.

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4. Matching your Housekeeper

We’ll match you with someone who fits your routine and personality — not just whoever’s available.

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Have care in place next week

5. Care in place

Support usually starts within a week. We’ll check in on day one, and again after seven days to make sure it’s working for you.

Frequently asked questions

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  • Speak to our live in care experts

    Meet Stacey, your friendly expert care advisor

Navigating Live in care can feel overwhelming, and we understand how personal this decision is. We're here to guide you every step of the way—offering advice, reassurance, and ensuring your loved one receives the highest quality care.

  • Quick 30-minute call: We'll discuss your situation and provide expert advice on care options.
  • Book a free assessment: If you're ready, we can arrange a no-obligation assessment to match your needs.
  • Fast, flexible care setup: We can start care within days if necessary, ensuring your loved one receives prompt, personalised support.
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Our Live In Care service Inspected and rated Outstanding by the CQC

CQC inspected rated outstanding usc 2025

FREE assessment enquiry

Stacey or one of our team of friendly and experienced care advisors, will be in touch as soon as possible by phone or email to discuss your care needs and answer your questions.

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This page was last updated on 27th April 2026

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