Continence Care

Caring for an older loved one who needs a little extra help with toileting can feel sensitive and emotional. Our elderly continence care offers discreet, respectful support so your family member can stay clean, comfortable and independent at home. We specialise in elderly continence care that puts dignity first, with gentle help using the toilet, managing pads or catheters, and keeping skin healthy - all delivered by experienced carers who treat your loved one like family.

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  • Discreet, compassionate support for older adults experiencing bladder or bowel control issues
  • All care happens at home, so your loved one stays comfortable in familiar surroundings
  • We keep families involved with regular updates, clear care plans and emotional reassurance for everyone
Unique Senior Care clients, Ken and Audrey
A Care Quality Commission badge displaying the rating “Inspected and rated: Outstanding.”
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They change me three times a day… they make us happy and comfortable. We can go to bed and we know that everything is alright.

Rated 9.8/10 on homecare.co.uk

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One of the Top 20 Home Care Groups in 2026 - homecare.co.uk

The onboarding was made particularly easy, and the selection of a small team of carers made the process both easy for ourselves and, more importantly, for mum. The team in Kenilworth are thorough, proactive and communication between the parties has been excellent. Thank you for helping mum get the most enjoyment from continuing to live independently (with a little help!) at home.

C K (Son of Client)

All four carers that have helped me with my husband, who has advanced Dementia, could not be kinder. One plays cards with him so patiently, one cleans windows beautifully, and two notice things that may not be on the list I leave and just do them. I would not be happy or able to continue with my hobby if I did not feel comfortable leaving my husband with all these lovely carers.

L P (Client)

The carers have been great with her (Mum), gently encouraging her to mobilise, listening to her wishes and keeping her safe whilst she is out (Mum would otherwise get lost)... they were lovely once again at gently encouraging Mum within her flat, despite the fact that this support was not always welcomed by Mum initially! As a family we have always felt supported by the admin team at USC.

A B (Daughter of Client)

Our carer was outstanding. She performed all of her tasks with enthusiasm, care and attention to detail. She also knew, without prompting, when to be with us and when to give us some privacy. This was our first experience of live-in care, and it couldn't have been better.

John R (Client)

My mum had become more and more reliant on me or friends to ensure she was safe, fed and her needs met. They came along after the local council's crisis team... my mum's mood was lifted when any of their team had visited. I will be forever grateful for the improvement they brought to my mum and the pressure they took off me.

Phil T (Son of Client)

Having been discharged from hospital my father was in need of additional care support... Unique Senior Care came to our rescue. I cannot thank the team enough for the outstanding care and support... The transition from hospital to home was a worrying time... but the carers quickly put our minds at ease with their kindness, professionalism and genuine compassion.

C J (Daughter of Client)

We can help with:

  • Help with regular toilet visits and gentle reminders, supporting your loved one to stay clean and comfortable without rushing or embarrassment

  • Support managing bladder and bowel health, including help with continence pads, pull-ups or catheters, always handled with dignity and privacy

  • Gentle skin care and hygiene routines to keep skin healthy and prevent soreness or infection

  • Discreet care that reduces embarrassment or anxiety, helping your loved one feel calm and in control

  • Advice on continence products like pads, bed protectors and barrier creams, and help ordering regular supplies

  • Joined-up care alongside personal care and mobility support, including for people living with dementia

How our continence care works

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Our continence care starts with a free home assessment, where an experienced care coordinator visits to understand your loved one’s toileting needs, routines, and comfort levels. From there, we design a personalised continence care plan that fits around their lifestyle, including toileting schedules, hydration reminders, skin protection, and emotional reassurance.

Your dedicated carer will be carefully matched to your family member and trained in all aspects of continence care for the elderly, including safe handling, infection prevention and techniques that preserve dignity at all times.

We review the plan regularly and adapt it as needs evolve, ensuring your family feels supported at every step. Whether your loved one has mild bladder concerns or complex needs linked to dementia or mobility, we provide gentle , reliable care that helps them remain independent and comfortable at home.

Why choose Unique Senior Care?

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Fully Managed Care

You get a fully managed service, not an agency. Every caregiver is employed, trained and supported so you can feel confident about who’s coming into your home.

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Dementia care expertise

If you’re living with dementia, you have carers with specialist training who understand how to make each day safer, calmer and more comfortable.

Award-winning training

Your caregivers are trained to the highest standards. Our Princess Royal Training Award recognises the in-depth, face-to-face training that helps them give the best support.

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Top-rated by families

You’re in safe hands. Families have rated us a Top 20 Homecare Provider on Homecare.co.uk every year for the last 6 years.

Regular face-to-face visits

From your first meeting onwards, you have regular in-person touchpoints. We check in, listen and make sure your care plan always fits your needs.

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Care that’s personal to you

We get to know your routines, preferences and personality - then match you with your ideal carer, so you can build a relationship that feels natural and consistent.

Getting care started

Personalised care in just 1 week or less

Simple steps to get the right care in place quickly:

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1. You’ve found the right care

You’re on the right path to personalised support at home.

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You're here

2. Free assessment

Call or enquire online. We’ll start with a chat and arrange a free home visit within days to ensure you get the right care.

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3. Crafting your care plan

We’ll create a care plan tailored to your loved one’s needs and lifestyle.

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4. Matching your Housekeeper

We’ll match you with someone who fits your routine and personality — not just whoever’s available.

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Have care in place next week

5. Care in place

Support usually starts within a week. We’ll check in on day one, and again after seven days to make sure it’s working for you.

Frequently asked questions

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  • Speak to our live in care experts

    Meet Stacey, your friendly expert care advisor

Navigating Live in care can feel overwhelming, and we understand how personal this decision is. We're here to guide you every step of the way—offering advice, reassurance, and ensuring your loved one receives the highest quality care.

  • Quick 30-minute call: We'll discuss your situation and provide expert advice on care options.
  • Book a free assessment: If you're ready, we can arrange a no-obligation assessment to match your needs.
  • Fast, flexible care setup: We can start care within days if necessary, ensuring your loved one receives prompt, personalised support.
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Our Live In Care service Inspected and rated Outstanding by the CQC

CQC inspected rated outstanding usc 2025

FREE assessment enquiry

Stacey or one of our team of friendly and experienced care advisors, will be in touch as soon as possible by phone or email to discuss your care needs and answer your questions.

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This page was last updated on 6th July 2026

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