Meet Unique Senior Care's experts
At Unique Senior Care, our leadership team plays an active role in shaping how we recruit, train, and deliver care. This isn't just to meet standards, but to raise the bar and, ultimately, give every client the best possible experience. Together, they bring decades of experience across social care recruitment, quality in care, and training in health and social care. Their work underpins the values, culture, and outcomes that set our care apart.
Who these conversations are for
These appointments are reserved for families and individuals seeking care, or for existing clients with care-related questions.
We are unable to use this booking system for supplier introductions, sales approaches, or partnership pitches.
Speak to a care expert
Our Founders
Philip Wright-Howarth, Co-Founder & Director
Philip co-founded Unique Senior Care in 2011, bringing a background in corporate leadership and a personal drive to improve home care after struggling to find the right support for his sister. He now steers our strategy and growth, embedding best practices and values into everything we do.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Philip Maundrill, Co-Founder & Director
Philip co-founded Unique Senior Care, bringing a similar corporate background and a strong focus on the practical delivery of care. His experience supporting his mum shaped his belief in reliable, well-organised services that families can depend on. He supports the day-to-day running of the business, helping ensure care is consistent, dependable and well managed.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Our Directors and Training Lead
Lucy Owen, Director of People
Lucy has over 20 years’ experience in the care sector and leads recruitment, talent, training and retention at Unique Care. She believes that “people are at the heart of great care,” and under her direction our recruitment and training practices align fully with our values - resulting in stronger teams and better outcomes for clients.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Helena Hitchcox, Director of Operations
With over 40 years in the care industry and eight years at Unique Care, Helena progressed from Care Manager to Head of Extra Care and now leads our operations. She focuses on service delivery, continuous improvement and making sure care is safe, personal and reliable - giving families assurance that the person they love is genuinely supported.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Jo Cleary, Learning & Development Manager
Jo brings more than 25 years in health and social care, starting in care and nursing and progressing into learning & development at Unique Care since 2011. Her work ensures that our teams receive top‑quality training in risk assessment, dementia care, safeguarding and more - which means clients benefit from consistently skilled, confident carers.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Starting Your Care Journey
Stacey Marston, Client Services Manager
Stacey is one of our Client Services Managers and is often the first person families speak to when they get in touch. She supports enquiries for both hourly and live-in care, helping families understand their options and what care could look like for their loved one.
With previous experience as a Caregiver and Care Supervisor, and by helping care for her own parents, Stacey brings a practical and reassuring understanding to every conversation.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Peter Creek, Client Services Manager
Peter works as a Client Services Manager and supports families when they first get in touch about arranging care. His background spans advocacy, social care services and hands-on Caregiver roles, giving him a wide view of how care works in practice.
He has seen the care sector from many angles and values honesty, clear explanations and high standards. Peter helps families talk through their situation and make informed decisions about the support that feels right for them.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Claire Ramos, New Client Manager
Claire supports new clients as they begin their live-in care journey, bringing over 15 years of experience in care. Since joining Unique Senior Care, she has worked as a Care Manager, led our Live-in Care service, and now focuses on onboarding new live-in clients smoothly from the outset.
Claire enjoys seeing care packages come together, helping clients and families feel supported and ensuring care feels settled, safe and consistent.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Your Registered Managers
Sophie Ledbrooke, Head of Live-in Care
Sophie leads our live-in care teams across England, bringing nearly two decades of experience in care. She joined Unique Care as a Caregiver in 2016, later becoming Registered Manager for our Extra Care service before moving into her current role. Sophie focuses on delivering safe, consistent support and making sure both Clients and Caregivers feel valued and well supported.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Lee Daly, Head of Extra Care
Lee oversees our five Extra Care sites, bringing experience across residential and dementia care. He began his career in 2010 as a Care Assistant, progressing into management and going on to lead multiple services as a Registered Manager. Since joining Unique Care in May 2024, Lee focuses on maintaining high standards, supporting his teams and ensuring care is delivered safely and consistently across each site.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Nicola Culkeen, Registered Manager
Nicola oversees our Coventry & Kenilworth and Warwickshire services, bringing over 20 years’ experience in care. She began her career in a care home at 16 and has been a Registered Manager with Unique Care for seven years. Nicola focuses on delivering safe, consistent care and supporting her teams to provide a dependable service that families can trust.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Kara Cave, Registered Manager
Kara oversees our Outstanding Solihull service, having joined Unique Care as a Field Care Supervisor in May 2024 and progressing to Registered Manager within a year. With experience across both home care and residential settings, she focuses on delivering safe, consistent care and supporting her team to maintain high standards families can rely on.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Your Live-in Care Managers
Kate McGourlay, Live-in Care Manager
Kate is our Live-in Care Manager for the East of England. She joined us in 2021 after a 30-year career as a Paediatric Sister. She brings extensive nursing knowledge and a warm, practical approach to supporting clients and Caregivers.
Kate focuses on creating tailored care plans, supporting her team day to day, and making sure care is reliable and well managed.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Clare Zinzan, Live-in Care Manager
Clare, our Care Manager for the South of England, has worked in care since 2016 and brings a personal understanding of dementia, inspired by her father’s journey. She is passionate about supporting clients to remain independent and make their own choices.
Clare works closely with families and her team to ensure care is thoughtfully planned and delivered in a way that feels right for each client.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Sarah Roscoe, Live-in Care Manager
Sarah is our Care Manager for the Warwickshire region. She has over 20 years’ experience in care, with much of her background in domiciliary care. She brings a strong understanding of delivering high-quality support in people’s homes.
Sarah takes a hands-on approach, working closely with her team to keep care running smoothly and adapted to each person’s needs.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Kaydeen Leslie, Live-in Care Manager
Kaydeen, our Live-in Care Manager for the North of England, has over 20 years’ experience in care. She came into the profession after supporting a close family member. She brings a practical, people-focused approach to supporting clients and Caregivers.
Kaydeen works closely with clients and her team, regularly checking in to make sure everything is settled and everyone feels supported and confident.
Please note: these appointments are for care enquiries only. Sales and supplier requests will be declined.
Speak to our live in care experts
Meet Stacey, your friendly expert care advisor
Navigating Live in care can feel overwhelming, and we understand how personal this decision is. We're here to guide you every step of the way—offering advice, reassurance, and ensuring your loved one receives the highest quality care.
- Quick 30-minute call: We'll discuss your situation and provide expert advice on care options.
- Book a free assessment: If you're ready, we can arrange a no-obligation assessment to match your needs.
- Fast, flexible care setup: We can start care within days if necessary, ensuring your loved one receives prompt, personalised support.
Inspected and rated
Outstanding by the CQC
FREE assessment enquiry
Stacey or one of our team of friendly and experienced care advisors, will be in touch as soon as possible by phone or email to discuss your live in care needs.